Permanent Part-time / Casual
Alfa Medical & Skin Clinic is seeking a friendly, organised, and motivated Medical Receptionist to join our growing team. We have permanent part-time and casual opportunities available for the right candidate.
As the first point of contact for our patients, you will play a key role in delivering exceptional customer service while supporting our doctors and clinical team in a busy and professional general practice.
About the role
You will be responsible for ensuring the smooth operation of the reception area and providing outstanding administrative support to our healthcare team.
Key responsibilities
- Welcome patients with a friendly and professional manner.
- Manage appointment bookings and patient enquiries.
- Answer incoming telephone calls and emails.
- Process Medicare, DVA, private billing, and EFTPOS transactions.
- Register new patients and maintain accurate patient records.
- Manage referrals, correspondence, recalls, and reminders.
- Assist with administrative tasks to support doctors and nurses.
- Maintain patient confidentiality and privacy.
- Contribute to a positive, efficient, and patient-centred workplace.
Essential criteria
- Excellent communication and customer service skills.
- Strong organisational and time management abilities.
- High attention to detail and accuracy.
- Good computer and administrative skills.
- Ability to work independently and as part of a team.
- Professional presentation and a caring attitude.
Desirable
- Previous experience as a Medical Receptionist or in a healthcare setting.
- Experience using Best Practice, HotDoc, or similar medical software.
- Knowledge of Medicare billing and general practice administration.
What we offer
- Permanent Part-Time and Casual positions available.
- Flexible working arrangements.
- Supportive and friendly team environment.
- Modern, accredited general practice.
- Ongoing training and professional development.
- Opportunity to build a rewarding career in primary healthcare.
How to apply
Please submit your:
- Cover letter
- Current résumé
- Details of two professional referees.
Email your application to manager@alfamedical.com.au.
Applications will be reviewed as they are received, and only shortlisted applicants will be contacted.
Alfa Medical & Skin Clinic is an equal opportunity employer committed to providing a diverse, inclusive, and supportive workplace.