Northern Queensland Primary Health Network (NQPHN) connects, funds, and supports primary healthcare services and providers so all northern Queenslanders can access the care and information they need to live healthier lives.
We do this through our core functions:
- Commissioning targeted services that respond to local health challenges and opportunities.
- Capacity building to strengthen the primary healthcare workforce and support innovation, data and quality improvement, business sustainability, and reform.
- Coordinating and connecting care across the system to improve access, as well as patient and provider experiences.
Partnerships are central to NQPHN’s approach. We work collaboratively with Members, the health workforce, and health and community partners, to identify and address local needs and priorities. NQPHN is committed to strengthening these partnerships to achieve better health outcomes for northern Queensland communities.
Our strategic priorities are healthy communities, health equity, healthy system, healthy workforce, healthy intelligence, and healthy organisation, as defined in our Strategic Plan 2025-28.
The NQPHN region is home to approximately 700,000 people, and extends from St Lawrence in the south coast, up to the Torres Strait in the north, and west to Croydon and Kowanyama.
We have over 90 staff operating across three offices in
- Cairns (Gimuy-Walubura Yidinji and Djabugay Nation country)
- Townsville (Bindal and Wulgurukaba country)
- and Mackay (Yuwibara country).
NQPHN is one of 31 regional and independent PHNs established nationally by the Commonwealth Department of Health, Disability and Ageing.
Our Values-Behaviour Blueprint
This Values-Behaviour Blueprint provides a summary of NQPHN’s Values-Behaviour Charter. The Charter represents a shared commitment from all staff to improving the future ways of working at NQPHN. The purpose of this charter is to outline the behaviours and actions expected of leaders and staff across NQPHN.
Collaboration
Values statement
We connect co-operatively across boundaries to share ideas and achieve our goals together.
‘We work together’
Core commitment
- I will work co-operatively across teams to achieve outcomes.
- I will connect with others to build trusting relationships.
- I will share ideas, knowledge, and resources.
Leadership
Values statement
We are empowered, inspired, and will step up to create a better future.
‘We are all leaders’
Core commitment
- I will role-model positive behaviours.
- I will create opportunities to have a positive impact.
- I will take responsibility for contributing to NQPHN’s culture and success.
Integrity
Values statement
We hold ourselves to the highest standards of ethics and professionalism.
‘We do the right thing’
Core commitment
- I will be consistently ethical and trustworthy.
- I will display high levels of professionalism at all times.
- I will represent NQPHN with pride.
Accountability
Values statement
We own our actions, follow through on our promises, and live our values.
‘We do what we say’
Core commitment
- I will follow through on my commitments.
- I will take ownership of my work and performance.
- I will be transparent and forthcoming with information.
Respect
Values statement
We hear, acknowledge, and value all people and voices, finding unity in our diversity.
‘We work together’
Core commitment
- I will actively seek out and value different perspectives.
- I will treat all people with appreciation, dignity, and courtesy.
- I will be culturally informed and sensitive.