Understanding the MyMedicare dual consent requirement

MyMedicare is a new voluntary patient registration model. It aims to formalise the relationship between patients, their general practice, general practitioner and primary care teams.

MyMedicare patient registration is now open to eligible patients. Registration for MyMedicare is voluntary for both patients and providers.

To complete the MyMedicare registration, dual consent is required. 

Dual consent for MyMedicare can be achieved during the registration process, as outlined below:

  • If a patient is initiating MyMedicare registration through their Medicare online services, this acts as the patient consent for registration. The patient-initiated registration is only considered to be successful, after the practice has accepted this registration request through the MyMedicare tile in HPOS which acts as the practice consent.  
  • If a practice is initiating MyMedicare registration on behalf of their patients through the MyMedicare tile in HPOS, this acts as the practice consent for registration. The practice-initiated registration is only considered to be successful, after the patient has accepted this registration request in their Medicare Online Services
  • Patients can also register for MyMedicare by filling out a MyMedicare Patient Registration Form. Completing this form acts as the patient consent to the registration process. Practices are then required to finalise the MyMedicare patient registration process through the MyMedicare tile in HPOS, acting as the practice consent for registration.
    Note: Practices will be required to retain a copy of this form to comply with record keeping obligations in accordance with Federal, State, or Territory legislation, applicable to their practice.

For support or further information, please contact the NQPHN Primary Care Engagement Team or email digitalhealth@nqphn.com.au

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