Did you know?

PIP QI is an incentive program that rewards practices for collecting data and driving continuous quality improvement.

Accreditation is a formal external assessment that confirms your practice meets national safety, quality, and governance standards. 

PIP QI supports ongoing improvement, while accreditation demonstrates you meet established benchmarks.

Using the 10 PIP QI measures for quality improvement

The Practice Incentives Program (PIP) Quality Improvement (QI) Incentive is a payment to general practices that participate in QI activities in partnership with their local PHN. 

To be eligible, practices also commit to submitting nationally consistent, de-identified data, against 10 Key Improvement Measures that contribute to local, regional and national health outcomes. 

This financial incentive aims to encourage practices to work towards delivering optimal care and ultimately, improve health outcomes.

Click through the 10 quality improvement measures (QIMs) below to see the current reported data for each QIM.

Data source: AIHW

The Improvement Measures are not designed to assess individual general practice or general practitioner performance. They do support a regional and national understanding of chronic disease management in areas of high need.

This activity focuses on how to meet the PIP QI requirements and advance progress on the 10 Key Improvement Measures within your practice.

There are 10 different PIPQI Measures. We suggest starting with one that may be informed by your data and/or practice population needs. Once completing QI for one measure, you might want to consider starting another.

Kickstart your quality improvement activity by bringing together a quality improvement team. Together, you’ll identify the key challenges and come up with innovative solutions, ensuring you all share a clear understanding of the improvement objectives and strategies.

Engage with your NQPHN Primary Care Engagement Team; they can offer tailored support, resources and guidance to enhance your QI efforts wherever you are in your QI journey.

Consider the following for your practice:

  • bring your QI team together to decide on an improvement idea
  • plan, start, and finish a QI activity
  • facilitate and document QI meetings
  • create practice-wide systems improvement
  • gather data and information
  • review current practice PIPQI data and processes for QI activities
  • identify and discuss any common barriers and enablers to optimal care. 

What data might you need? You’ll need data to understand the problem and measure your outcomes. We suggest you start with:

Primary Sense

Primary Sense can provide insight, detailed reports and targeted guidance on improving data quality. The following reports are available within Primary Sense:

Clinical software

Ensure you are optimising the use of your practice software. For example, ensure your team understand the importance of using coded diagnoses, recording information correctly in the software and actioning items appropriately. 

To achieve your goal, you can consider several improvement ideas depending on which measure you choose to focus on. Some examples across the 10 PIPQI Measures could include:

  • Undertake a seasonal awareness campaign to increase influenza immunisation for priority populations. Utilise the Primary Sense prompt Winter Wellness to opportunistically offer influenza immunisation during appointments.
  • Complete an audit of diabetes patients to ensure they are coded correctly and have had a HbA1c recorded in the last 12 months. The Primary Sense report Diabetes Mellitus will be helpful to identify patients.
  • Utilise the Primary Sense Report Patients booked in with missing PIPQI measures to develop a workflow and create a reminder in the patient file to ensure their records are updated, particularly smoking and alcohol status.
  • Develop a process for the practice nurse to opportunistically see patients prior to their GP appointment to obtain height, weight, waist measurements, BP, and smoking and alcohol status.
  • Consider joining the NQPHN-supported quality improvement program, PHASES, to strengthen cardiovascular disease prevention among your patients.     

Remember to self-report your QI project as a CPD activity

QI is a great tool for measuring tangible outcomes and demonstrating improvement in patient care!

GPs can use the plan-do-study-act (PDSA) cycles to self-report continuing professional development (CPD) hours to the Royal Australian College of General Practitioners. They align with the ‘Measuring Outcomes’ category, however GPs can determine which category best fits with each activity. Watch this video for more information on reporting CPD hours. 

Share your results

Share results with your NQPHN Primary Care Engagement Team and with your patients. Ensure you document your quality improvement activity to meet PIP QI guidelines and for CPD purposes.