To maintain access to important digital health tools such as electronic prescribing and My Health Record, your organisation needs to ensure that your NASH PKI certificate is renewed if it is expiring on or before 13 March 2022.
It is therefore imperative to have a current NASH PKI certificate installed.
The Australian Digital Health Agency is working with all software providers to enhance their software products to support NASH SHA-2 certificates.
View here to check if you software is compliant.
NASH PKI directory
How to
Webinars
- Register here to be guided through the renewal process*
NASH PKI certificate renewal instructions:
- Quick Reference VIDEO (3.50 mins)
- Quick Reference Guide (PDF)
FAQs
- Check out the frequently asked questions on NASH PKI certificate renewal.
* It is recommended the Organisation Maintenance Officer (OMO) attend the session as they are responsible for renewing NASH PKI certificates.
Support details
NASH – Services Australia
- Phone: 1800 700 199 and select option 2
- Email: ebusiness@servicesaustralia.gov.au
Online Services (HPOS)
- Phone: 132 150 option 6 – electronic claiming or Health Professional Online Services (HPOS)
Visit digitalhealth.gov.au/nash for more information and resources.
Web services upgrade
On the same day the NASH renewal is due, 13 March 2022, web services compatible software will need to be used to access the following digital health channels:
- Medicare Online
- Department of Veterans’ Affairs (DVA) – via Medicare Online
- Australian Immunisation Register (AIR) – via Medicare Online
- ECLIPSE
- PBS Online
- Aged Care Web Services.
Although the majority of software are already conformant for webservices (and therefore no intervention is required) you can check the ready reckoner to see if you need to contact your software provider.
Additionally you can check your software for conformity here.
More information on the upgrade to the web services can be found below.
Web services directory
Overview
How to prepare for web services
Support details
Phone: 1800 700 199 and select option 2
Email: ebusiness@servicesaustralia.gov.au