Practice Manager (leader, organiser, people person and all round problem solver wanted!)
***Two opportunities available***
Ever wanted a leadership role where no two days are the same, the coffee is strong, the team actually laughs together, and your decisions genuinely make a difference to people’s lives?
Welcome to Clements Medical.
We’re on the lookout for a Practice Manager who is less about ticking boxes and more about making things work brilliantly. Whether your background is healthcare, operations, business management, or leading teams in a fast paced service environment, if you know how to bring order to chaos (and keep people motivated while doing it), we want to hear from you.
What you’ll be doing (your daily work/adventures)
You’ll be part of our leadership team, helping steer the ship while keeping it steady in sometimes busy, always meaningful waters.
Expect to:
- Lead, support, and energise a diverse and dedicated team.
- Work closely with administration staff and clinical teams to keep everything running smoothly.
- Manage change with confidence (and occasionally a good sense of humour).
- Juggle competing priorities while still making people feel heard and supported.
- Help shape the future growth and success of a thriving medical practice.
- Be the go to person when things need solving, improving, or just getting done.
What we offer (besides never being bored)
At Clements Medical, we genuinely believe great workplaces create great care.
You’ll enjoy:
- Competitive salary and benefits package.
- Ongoing training and development, we invest in our people.
- A friendly, collaborative team that has your back.
- Real opportunity to influence and grow a dynamic organisation.
- Employee Health and Wellbeing Program.
- Annual Recharge Day.
- Paid Birthday Leave (because cake should not be negotiable).
What we’re looking for
We’re not after perfection, we’re after the right mix of leadership, attitude, and capability.
Ideally, you’ll bring:
- Experience in a senior administrative, management, or leadership role (3+ years preferred, but not rigid).
- Strong people leadership skills, you know how to bring out the best in others.
- Excellent communication and relationship building ability across different teams and stakeholders.
- A customer first mindset, patients, staff, and everyone in between.
- Sharp attention to detail, with the ability to keep multiple plates spinning.
- Strong time management and prioritisation skills.
- A calm, compassionate approach in busy or sensitive situations.
- Respect for confidentiality and ethical practice.
Bonus points if you:
- Enjoy improving systems and making things more efficient.
- Don’t panic when things get busy, you get energised.
- Like being the person others rely on, and secretly thrive on it.
We’ll support you with training in:
- Accreditation and compliance requirements.
- Policies, documentation, and governance systems.
- Practice operations and productivity tools.
- Records management and reporting systems.
- Managing feedback and continuous improvement.
About us
Clements Medical is a well established and respected group of medical practices located in Townsville, Charters Towers, and Cloncurry. We are committed to delivering high quality, compassionate healthcare to our communities.
Our team is built on respect, collaboration, and a shared commitment to doing meaningful work well. We take pride in creating a workplace where people feel supported, valued, and part of something important.
Ready to apply?
If this sounds like your kind of role, or the kind of challenge you’ve been waiting for, we’d love to hear from you.
Send your application to manager@clementsmedical.com.au