Learn how to negotiate, manage the exchange of offers, and close the deal while generating value for opportunities. This engaging accredited online workshop equips you with an influential, problem-solving negotiation toolkit, so you have the ability to secure the necessary support and resources for achieving the anticipated outcome.
Key topics include:
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Adaptive negotiation process, problem solving, and strategic thinking
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Walkaway point and the anchoring effect
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Cognitive bias and emotions
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Needs vs interests vs positions.
Learning outcomes
By the end of the workshop, you will be able to:
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Apply an adaptive negotiation process for attaining an influential situation.
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Recognise the other side’s action and decision-making for optimal response.
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Analyse difficult discussions and perspectives for resolving conflict and reaching a common ground.
Target audience
Clinical and non-clinical health professionals, including those in project, management and administration, who are committed to mastering adaptive negotiation to generate value and resolve complex conflicts.