Hear and Say is Queensland's specialised provider of audiology and speech pathology for all people with hearing loss.  We operate state-wide and support people of all ages - from newborn babies, to toddlers, school-age children, and adults.

An exceptional opportunity currently exists for a suitably experienced and motivated individual to join us in our Townsville clinic, in the role of Speech Pathologist / Listening and Spoken Language Specialist. This is a permanent role, and we are open to full-time or part-time hours.

Reporting to the Team Leader – Listening and Spoken Language, the purpose of this role is to is to provide a quality clinical program to support a range of clients (including paediatric clients) and families with assessment, diagnosis, therapy and management with a wide range of ages and communication challenges.

Key functions of this role include managing a clinical caseload, case management, therapy planning and conducting assessments and reporting whilst adhering to all quality assurance elements to ensure the highest standard of care is provided to clients. Supervision and mentoring will be provided depending on your level of experience.

The ideal candidate will be a Speech Pathologist and/or Listening and Spoken Language / Auditory-Verbal Therapist, experienced in supporting and working with a diverse range of clients (including paediatric clients), along with strong internal and external stakeholder relationships and training in evidence-based therapeutic interventions. In addition, the successful candidate will possess:

• Technical competence – demonstrated ability in managing a complex caseload, to ensure good clinical outcomes and provide evidence-based interventions.
• Commercial and operational proficiency – demonstrated ability to drive high standards in organisation, efficiency, compliance and financial viability to support the clinicial caseload allocation.
• Leadership capability - willingness to establish new ways of working in partnership with staff and teams in a cross-functional setting and support other staff.
• Cultural contribution – ability to promote a culture that is open, agile and generous.
• Client focused – the drive to support our clients through client centred practice which aligns with our organisation strategy and purpose.

Mandatory requirements of this role include:

1. Full member of Speech Pathology Australia, including current Certified Practicing Speech Pathologist qualification.
2. Eligibility to clear probity checks including disability worker screening and working with children check (Blue Card / Yellow Card).

A current open driver’s licence is highly desirable, as is the ability to travel to other sites as required.

Why Work at Hear and Say?

Working at Hear and Say comes with rewarding experiences and opportunities to grow your career, personally and professionally. You will have the opportunity to experience moments of magic that leads to lifelong relationships with families all over Queensland - it’s not every day you get to watch a baby hear for the first time!

In addition, staff benefits include:

• Competitive salary + super.
• A relocation allowance is offered for this role to the successful candidate of up to $10,000 (inclusive of GST), should they reside outside of Townsville upon acceptance of the position.
• Not for profit salary sacrifice of up to $18,500.
• Meal entertainment allowance up to $2,650.
• Novate car lease opportunity.
• Free onsite parking.
• Paid parental leave.
• Professional development.
• Corporate partner discounts.
• Free Employee Assistance Program.
• Annual flu vaccination.

How to Apply

If you share our vision and would like to be part of the Hear and Say team, please submit your resume and cover letter to hr@hearandsay.com.au

The closing date for applications is Tuesday, 2 April 2024 at 9.00am.

Please note, interviews will be held on Thursday, 11 April 2024 for shortlisted candidates.

For any queries about this role, including requesting the full position description, please contact Lynda Farwell, Head of Listening and Spoken Language via email at lynda.farwell.@hearandsay.com.au.

 Hear and Say is an equal opportunity employer.

Receptionist

Tasks & responsibilities

• Provide in-person and telephone reception in a pleasant and consistent manner – greet patients, record arrival, inform of delays, triage.
• Make patient appointments and accurately record details.
• Handle incoming calls and message taking in timely and competent fashion.
• Perform all secretarial work - such as mail, faxes, email, filing, scanning, photocopying.
• Issue invoices and receipts.
• Process Medicare, WorkCover, Insurance accounts for billing purposes.
• Prepare and reconcile banking.

Qualifications and experience

• Minimum of two years’ experience as receptionist/clerical worker.
• Secretarial skills.
• Computer literacy and competency with Microsoft Word and Excel.
• Current First Aid Certificate (or willing to obtain one).
• Possession of current driver’s licence.
• Effective interpersonal & communication skills.
• Ability to work unsupervised and as part of a team.
• Demonstrated knowledge of privacy laws, confidentiality requirements and safe work practices.

Benefits

• Opportunity for further education, training and professional development.

Amaroo Medical is a purpose-built medical facility located in the Amaroo Park estate, just outside Mareeba township.

There are both male and female GPs with special interests in women’s and men’s health, paediatrics, chronic disease, diabetes and mental health. The Practice also trains and mentors Registrars and Medical Students.

We offer general medical services as well as preventative health checks, immunisations, work place medicals, chronic disease clinics, IUD insertion, removal of skin lesions, audiometry, ECG, spirometry, counselling, mental health plans, dressings, wound care, health assessments and care plans. Visiting specialists include cardiology, orthopaedics and gynaecology.

Our team includes GPs, a Podiatrist, a Physio, Nurses, a Nurse Practitioner, a Medical Assistant, a Practice Manager and full-time, part-time and casual Receptionists. It is a family-based practice and there is an emphasis on work-life balance.