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Medicare Mental Health Centres (formerly Head to Health centres) are a new approach to supporting people with their mental health and social and emotional wellbeing. They provide a welcoming, low stigma, soft entry point for adults who are experiencing distress or crisis, including people with mental health concerns that are too complex for many current primary healthcare services but who are not eligible for, or need more timely care than that available from, Queensland Health community mental health services.
Medicare Mental Health Centres offer immediate support, without the need for a referral or appointment. They also provide ongoing support for those who need it, and service navigation to connect people to ongoing services. You can find more information about Medicare Mental Health Centres here.
Please note that the rebranding of Townsville Head to Health to Medicare Mental Health Centre will take place in early 2025.
NQPHN is proud to be working with Neami National, the lead agency for the Townsville Medicare Mental Health Centre. In partnership with NQPHN and others, Neami National co-designed a local service model to ensure the service is accessible to the people of Townsville and is connected with other local services.
Townsville Medicare Mental Health is open seven days a week and provides extended hours to improve accessibility for the community.
- 32 Walker Street, Townsville
- (07) 4766 8444
Cairns Medicare Mental Health Centre is being commissioned by NQPHN in partnership with Cairns and Hinterland Hospital and Health Service.
Cairns Head to Health has been through a comprehensive co-design phase between July 2023 and February 2024. A detailed summary of this work can be found here.
Following a competitive tender process, NQPHN anticipates announcing the provider of Cairns Medicare Mental Health Centre in early 2025.
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