Residential Aged Care Telehealth Training Program

Onsite staff and clinicians working inside aged care settings

• This includes personal care workers, nurses, specialists, managers and other staff working in aged care settings. The program is tailored to the needs of this audience by focusing not only on the practical aspects of telehealth but also how interactions with clinicians can be supported and enabled by aged care staff, residents, their families and carers.

Remote-end clinicians and other health professionals providing medical, health and wellbeing services to the aged care sector, practicing offsite

• This includes GPs, medical specialists and allied health professionals like counsellors, dietitians and physiotherapists. The program is tailored to the needs of this audience by focusing not only on the practical aspects of telehealth but also on the models of care most typically associated with aged care patients like wound care and geriatrics.

The program delivers comprehensive, industry-specific training tailored for the aged care sector. It includes an optional initial assessment, allowing learners to bypass familiar topics and create a customised learning journey. Additionally, the training is supported by resources designed to assist aged care providers and clinicians in planning and implementing telehealth while managing organisational change.

The program is endorsed for continuing professional development (CPD) points by the Royal Australian College of General Practitioners (RACGP), the Australian College of Rural and Remote Medicine (ACRRM), and the Australian College of Nursing.

The telehealth training program includes two distinct streams:

1. Training for Residential Aged Care Home (RACH) clinicians and staff
2. Training for remote-end clinicians providing telehealth to residents from a location offsite.

Each stream includes a series of eLearning modules. Each module is about six minutes long and modules are grouped into the following themes:

• General
• Infrastructure
• Logistics and support
• Best practice
• Models of care
• Troubleshooting

Supplementary resources are also available to help clinicians and aged care providers implement telehealth.

The training features modules endorsed as CPD for GPs and nurses by the RACGP, ACCRM, and ACN. GPs and nurses can claim extra CPD hours for activities such as conducting further research, reflecting on their practice, or applying their learning in practice.

To explore the full catalogue of modules and learn how to register interest in hosting the training, visit resiagedcaretelehealth.training

Any Australian organisation delivering telehealth services to or from a residential aged care home can host the RACH Telehealth Training Program, provided it is offered to learners at no cost.

The RACH Telehealth Training Program is also accessible through Alis, the Aged Care Quality and Safety Commission’s online learning platform.