Residential Aged Care Telehealth Training Program
Free online training in telehealth is available to anyone working in or with residential aged care homes in northern Queensland.
NQPHN, together with a consortia of 15 primary health networks, commissioned the development of a residential aged care-focused telehealth training program.
The program aims to:
- create consistency in how the aged care sector uses telehealth
- establish best available practice guidelines for all aspects of telehealth, tailored to the needs of the residential aged care sector
- help aged care homes embrace the opportunities telehealth provides and manage its risks.
- Read the telehealth training program information booklet here
Residential Aged Care Telehealth Training Program: Who is it for?
Onsite staff and clinicians working inside aged care settings
- This includes personal care workers, nurses, specialists, managers and other staff working in aged care settings. The program is tailored to the needs of this audience by focusing not only on the practical aspects of telehealth but also how interactions with clinicians can be supported and enabled by aged care staff, residents, their families and carers.
Remote-end clinicians and other health professionals providing medical, health and wellbeing services to the aged care sector, practicing offsite
- This includes GPs, medical specialists and allied health professionals like counsellors, dietitians and physiotherapists. The program is tailored to the needs of this audience by focusing not only on the practical aspects of telehealth but also on the models of care most typically associated with aged care patients like wound care and geriatrics.
Why take the training?
This program delivers comprehensive, industry-specific training tailored to the aged care sector. It includes an optional initial assessment, allowing learners to skip familiar topics and build a customised learning path.
The training is supported by practical resources to assist aged care providers and clinicians in planning and implementing telehealth services while managing organisational change.
The program is endorsed for continuing professional development (CPD) points by the:
Program structure
The telehealth training program includes two distinct streams:
- Training for Residential Aged Care Home (RACH) clinicians and staff
- Training for remote-end clinicians providing telehealth to residents from a location offsite.
Each stream includes a series of eLearning modules. Each module is about six minutes long and modules are grouped into the following themes:
- General
- Infrastructure
- Logistics and support
- Best practice
- Models of care
- Troubleshooting
Supplementary resources are also available to help clinicians and aged care providers implement telehealth.
Accreditation
The training features modules endorsed as CPD for GPs and nurses by the RACGP, ACCRM, and ACN. GPs and nurses can claim extra CPD hours for activities such as conducting further research, reflecting on their practice, or applying their learning in practice.
How to access the training program
To view the full catalogue of training modules and learn how to register interest in hosting the program, visit resiagedcaretelehealth.training.
Any Australian organisation delivering telehealth services to or from a residential aged care home can host the RACH Telehealth Training Program, provided it is offered to learners at no cost.
The RACH Telehealth Training Program is also available via Alis, the Aged Care Quality and Safety Commission’s online learning platform.