• Applicants are welcome to express interest in a casual or permanent position.
• New graduates are welcome to apply if other requirements are met. 
• Professional development opportunities for the right applicant

Join our team: General Practice Registered Nurse

Sydney Street Medical is a well-established, family-oriented General Practice located in the Mackay city heart.

We are seeking an enthusiastic, compassionate, and patient-focused Registered Nurse (RN) to join our family. 

About us

Our practice is dedicated in delivering high quality healthcare to our patients through a collaborative, team-based approach. We emphasise preventative care and focus on patient-centred initiatives to enhance overall wellness. A work-life balance is supported for our entire team, creating a welcoming and supportive workplace.

Sydney Street Medical has extended their services and are looking for additional Registered Nurses to join our general practice team in the heart of Mackay city.

The applicant must be professional, efficient, hardworking, and with the ability to create a good rapport with our patients and team. We are looking for someone with a positive attitude, passion, committed to the role, and willing to work collaboratively with our team of nurses.

Our expectations for the successful candidate are as follows:

• willingness to learn, work as a team, and lead by example
• highly organised with the ability to multi-task and delegate
• strong verbal and written communication skills
• ability to follow procedures but be confident in decision making skills and working autonomously
• demonstrate initiative and drive to achieve favourable outcomes for the clinic, supporting doctors and patients
• able to demonstrate adaptability to different personalities and capabilities
• flexible to assist with leave coverage and roster changes
• general practice experience is desirable, specifically with chronic disease management and basic procedures.

A typical day in general practice would include administering vaccines, wound care, triage, assisting with minor procedures, stock control, health assessments, managing patients with chronic health conditions, data quality, and administration duties. 

Skills and experience

• Current AHPRA registration: RN qualified.
• Knowledge of chronic disease management is essential.
• Capacity to multitask, prioritise, and good time management.
• Must be proactive, with a can-do positive attitude.
• Professional presentation.
• Strong verbal and written communication skills.
• Prior general practice nursing experience is advantageous.
• Computer literate.

This is a great opportunity for a RN who wants to be part of a friendly professional team and has a passion for community patient-centred care.

If you meet these requirements and are ready for a new challenging dynamic role in an organisation that values its patients and staff, this may be your perfect opportunity to apply.

Please email your resume and application letter through to manager@sydneystmedical.com.au

We would love to adopt you into our Sydney Street Medical Family!!

About the role

The role will be responsible for identifying and triaging suitable patients and providing front-line care while working alongside our General Practitioners.

Duties include

• Conducting comprehensive nursing assessments to efficiently triage patients.
• Deliver high-quality patient care and take decisive actions for patients requiring emergency attention or experiencing health deterioration.
• Offer healthcare-related education to patients as needed.
• Complete all documentation accurately and promptly.

To be considered you must have the following:

• A clinical background in Urgent Care/ Emergency Care or Rural General Practice.
• Providing compassion, empathy and understanding to patients and their families whilst maintaining a professional approach.
• Be a team player with strong critical thinking skills, who can work both independently and collaboratively in our dynamic team environment.
• Effective time management and prioritisation
• Flexibility to work across all shifts/days.
• Current ALS/CPR
• AHPRA Registration.

Benefits

• Onsite parking.
• Exceptional team culture/environment.
• Competitive salary.
• 5 weeks annual leave. 

Due to rapid growth, Redlynch Village Medical Centre is seeking an experienced Medical Receptionist to join our wonderful general practice administration team. 

This is an amazing opportunity to gain experience in the Healthcare field. The successful applicant will have an excellent attitude, high attention to detail, and be competent and comfortable working in a very fast paced environment. Reporting directly to the Practice Manager, you will be the first point of contact between patients and the practice.

About us

Redlynch Village Medical Centre, in the Cairns Region, with 4 amazing GP's, 2 Practice Nurses & 2 Receptionists. We pride ourselves on the relationships we build with our patients and their families, with friendly, attentive service.

Key responsibilities (including, but not limited to)

• Facilitate smooth patient flow, by communicating with patients and clinical staff.
• Scheduling and maintaining patient appointments.
• Maintain patient confidentiality at all times.
• Provide a very high standard of customer service by effectively managing patient queries, requests, including answering telephones and responding to emails in a timely manner.
• Maintain medical records/accounts.
• Process billings and receipts.
• Help manage reception and waiting rooms effectively.
• General administrative duties, such as scanning, faxing etc.

The candidate

• Ideally two years administrative experience in a medical setting, however training can be offered to the right candidate.
• Professional phone etiquette.
• Competent in the use of Outlook, Word, and Adobe software.
• Excellent verbal and written communication skills.
• Very high attention to detail.
• Ability to work in a face-based environment and multi-task.
• Ability to work well within a team and autonomously.
• A commitment to achieving customer service of the highest standard.
• Strong work ethic.
• Experience working with Best Practice is advantageous.
• Scheduling, confirming, and managing patient appointments.
• Input new patient registrations and updating existing patient records.
• Processing daily correspondence, including emails, letters, and faxes.
• Processing Medicare billing, and collecting payments, balancing end of day.
• Ensuring the confidentiality and security of patient information at all times.
• Addressing patients in a professional, warm, and empathetic manner.
• Participating in training and development opportunities to improve skills and knowledge.
• Proactive in our Accreditation cycle and assisting in maintaining Accreditation Standards at reception.
• On the job training available for candidates with basic computer knowledge.
• Be available Monday-Friday 8am–5pm and some Saturday mornings 8am-12pm.
• The role is a casual position offering 15–20 hours per week and fill-in when staff are on leave or sick.

How to apply

To submit your expression of interest, please email your resume, with a cover letter to manager@redlynchvillagemedical.com.au

Short listing for this position will commence immediately. Only short-listed applicants will be contacted.

The company

Upward Life Family Practice is a private-billing, community-focused clinic in Cairns with five general practitioners (GPs), two RACGP registrars, and allied health professionals including a speech therapist, psychologist, and hypnotherapist. We're seeking an experienced and dynamic Practice Manager to lead our team and ensure smooth operations while maintaining our commitment to exceptional patient care and continuous improvement.

About the role

• Full-time role, managing both general practice clinic and allied health clinic (located 50m away).
• Great opportunity to support a close-knit team and doctors who are proud of the service they provide to their patients. 
• Responsibilities include financial management, day-to-day operation requirements, compliance and accreditation, all aspects of employee management, and enhancing patient experiences. 
• Work closely with our leadership team to drive growth and service improvement. 

Your role will be pivotal in driving the practice's strategic goals, enhancing patient experience, and fostering a positive and collaborative workplace culture.

About you

You are an experienced Practice Manager with a passion for healthcare and a strong background in managing a medical practice. You are a natural leader who can inspire your team and foster a positive workplace culture. You have excellent communication and organisational skills, with the ability to manage multiple priorities and drive continuous improvement.

Key selection criteria

• Proven experience in a Practice Manager or similar role within a healthcare setting.
• Diploma of Practice Management or equivalent.
• Strong leadership and team management skills.
• Solid understanding of medical billing, financial management, and budgeting, preferably within a general practice setting.
• Knowledge of healthcare regulations, GP accreditation, and compliance.
• Excellent communication and interpersonal skills.
• Experience in HR/payroll and all aspects of employee management.
• Ability to work collaboratively within a multidisciplinary team.
• Proficiency in Best Practice and Automed software is highly desirable

The benefits

• Competitive salary package commensurate with experience.
• A supportive and friendly team environment.
• Discounted coffee at on-site coffee shop.
• AAPM membership.

How to apply

To apply, please email your resume and cover letter detailing your suitability to admin@ulfp.com.au