We are seeking a motivated and experienced 2IC (Second-in-Charge) to support the day-to-day operations of our busy, patient-focused medical centre in Cairns.
Working closely with the Practice Manager, you will assist in overseeing front desk operations, supporting staff, and ensuring a smooth and efficient patient experience within a collaborative and welcoming team environment.
Key responsibilities
- Support daily operations of the medical centre.
- Supervise and guide reception and admin staff.
- Ensure high standards of patient care and customer service.
- Manage appointment systems and patient enquiries.
- Support compliance with healthcare regulations and accreditation standards.
- Troubleshoot issues and step in as acting manager when required.
- Previous experience needed in medical reception role and Best Practice management software.