You are a front desk superstar – well presented, competent, efficient, and friendly, whilst remaining calm under pressure in a fast-paced environment.
Amaroo Medical is a private medical practice in Mareeba servicing tenant general practitioners (GPs), allied health and visiting specialists.
Tasks and responsibilities
- Provide in-person and telephone reception in a pleasant and consistent manner – greet patients, record arrival, inform of delays, and triage.
- Make patient appointments and accurately record details.
- Handle incoming calls and message-taking in a timely and competent fashion.
- Perform all secretarial work – such as mail, faxes, email, filing, scanning, and photocopying.
- Issue invoices and receipts.
- Process Medicare, WorkCover, and insurance accounts for billing purposes.
- Prepare and reconcile banking.
Qualifications and experience
- Experience as a receptionist/clerical worker.
- Secretarial skills.
- Computer literacy and competency with Microsoft Word and Excel.
- Current First Aid Certificate (or willing to obtain one).
- Possession of a current driver’s licence.
- Effective interpersonal and communication skills.
- Ability to work unsupervised and as part of a team.
- Demonstrated knowledge of privacy laws, confidentiality requirements and safe work practices.
Benefits
- Opportunity for further education, training, and professional development.
- Excellent coffee!!