This interactive four-hour online session on Thursday 20 November 2025 is designed to equip healthcare professionals with the confidence, tools, and techniques to handle challenging discussions effectively and constructively.
Participants will learn how to:
- Prepare themselves mentally and emotionally to have “the” conversation
- Build confidence and skill in addressing sensitive topics
- Apply a proven framework to deliver feedback that drives performance
- Strengthen accountability and engagement within their teams
By the end of the session, attendees will walk away with practical strategies and renewed confidence to turn difficult conversations into opportunities for growth, trust and connection.
Why attend?
- Flexible, virtual format – join from anywhere.
- Practical, actionable strategies you can implement immediately.
- Includes live discussions and offers four CPD points.
This engaging session will be led by Matthew Brice, bringing his strong clinical background and wealth of experience.