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The Aboriginal and Torres Strait Islander Health Worker will work with clients to provide culturally appropriate and holistic primary health care for Aboriginal and Torres Strait Islander communities of Cairns and surrounding districts, including education and promotion, development, and implementation of early intervention strategies and clinical screening protocols.
Wuchopperen Health Service
7 Stokes Street, Edmonton
Full time
Joanne Sutton
recruitment@wuchopperen.org.au
0740801000
Health provider vacancies
First Name
Mel
Last Name
Pickrill
Phone Number
0740801000
Email Address
mel.pickrill@wuchopperen.org.au
Closing date
Job Description

Aboriginal and Torres Strait Islander Health Worker (Female Identified), Integrated Women’s Health Hub 

  • 1 full-time permanent 
  • Based in Edmonton 
  • Salary: Wuchopperen Health Service Limited Enterprise Agreement (2023) 
  • Aboriginal and Torres Strait Islander Health Workers Grade 4 $83,145.29 - $90201.88 per annum    

 

Wuchopperen Health Service 

'Keeping Our Generations Growing Strong'  

Wuchopperen is a Community Controlled Aboriginal Health Organisation providing holistic health care services to the Aboriginal and Torres Strait Islander people of Cairns.  

 

Benefits of working with Wuchopperen:  

  • We provide a positive work culture and a diverse and inclusive environment. Our people matter to us, and we are committed to supporting them:  

  • Competitive Salary + 12% Super + Salary Sacrifice (up to $15,899 for tax free benefits and $2,650 p/a for entertainment benefits). 

  • 5 weeks annual leave and 15 days personal leave pro rata. 

  • Commitment to professional development. 

  • EAP for employees and family members. 

 

About the role:  

The Integrated Women’s Health Hub – South Cairns has been established under Wuchopperen Health Service as part of the Queensland Government’s Women’s and Girl’s Health Strategy. The Hub provides women and girls access to health and health-related care and support through a safe, women-friendly space with the simplicity of service navigation, provision of flexible, holistic care, and free services provided by a diverse workforce. 

The position will contribute to the delivery of primary health care services by incorporating the development, implementation, and evaluation of program resources and strategies to meet the needs of Aboriginal and Torres Strait Islander clients. The position requires significant ability to liaise and establish relationships with multidisciplinary teams, relevant community groups, health professionals, organisations and agencies. 

The Aboriginal and Torres Strait Islander Health Worker will work with clients to provide culturally appropriate and holistic primary health care for Aboriginal and Torres Strait Islander communities of Cairns and surrounding districts, including education and promotion, development and implementation of early intervention strategies and clinical screening protocols. 

The position is supervised by Practice Manager and the position has no supervisory responsibilities. This position works closely with other members of the Integrated Women’s Health Hub and maintains regular contact with other program staff to ensure effective outcomes for clients. 

 

Key responsibilities: 

  • Conduct comprehensive, culturally competent health services, incorporating promotion, prevention, early intervention, health assessments and treatment in accordance with medical and established Aboriginal and Torres Strait Islander community protocols. 

  • Provide leadership to staff and clients to ensure understanding of a client’s disease and/or condition, and how best practice drives clinical care and influences prioritization of clinical care needs. 

  • Undertake client recalls and internal and external referrals in accordance with approved processes, including case coordination activities. 

  • Undertake crisis intervention, advocacy and referral to appropriate internal and external providers. 

  • Ensure client records in Communicare are kept current to reflect eligibility for internal and external services, including the Care Coordination and Supplementary Services programmed, in accordance with approved processes. 

  • Collect and record data from clients which will assist in the diagnosis and management of common medical problems and medical emergencies. 

  • Commence population of GP Management Plans and team care arrangements and regularly review with clinical staff. 

  • Undertake wound assessment and management as directed and in collaboration with health professionals. 

  • Assist in the preparation and completion of clinical audits, contributing to research activities. 

  • Be responsible for the induction of newly appointed Health Workers.  

  • Work in partnership with other health care professionals to ensure a multi-disciplinary approach to comprehensive primary health care. 

  • Maintain information systems such as computer systems, statistics and other records required for the efficient and effective management of clients. 

  • Work in a way that is appropriate to gender sensitivities in the line with Aboriginal and Torres Strait Islander community. 

  • Enhance business relationships and Wuchopperen’s reputation with service partners, stakeholders, and clients by promoting the service and demonstrating excellent communication skills. 

  • Participate in organisational and community activities to advance the health and wellbeing of Aboriginal and Torres Strait Islander people. 

  • Work within Wuchopperen’s Policies and Procedures including the Staff Code of Conduct and the Work Health and Safety requirements and contribute to continuous improvement processes to ensure compliance with relevant standards and safe, effective service delivery. 

  • Contribute to continuous improvement processes and participate in the quality assurance activities to ensure compliance with relevant standards and safe, effective service delivery. 

  • Other duties as required, within your skills, experience, and capacity. 

 

Core Capabilities:  

For applicants to be successful in this role, they should demonstrate:  

  1. Certificate IV or higher in Aboriginal and/or Torres Strait Islander Primary Health Care (Practice) and has a minimum of three (3) years of direct experience in the delivery of Aboriginal and/or Torres Strait Islander community-controlled clinical health care services. 

  2. Demonstrated ability to work independently with limited supervision, together with the ability to work in a multi-disciplinary team environment, prioritise and meet deadlines, deal with matters of a sensitive and confidential nature and meet organisational demands 

  3. Demonstrated ability to perform clinical screening, health education, promotion and administrative duties within the general clinic.  

  4. Extensively developed interpersonal and communication skills including the ability to liaise with a range of stakeholders as well as effectively advocate for Aboriginal and Torres Strait Islander people.  

  5. Knowledge and understanding of Aboriginal and Torres Strait Islander societies and cultures from an historical and contemporary perspective, including the ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander people.  

  6. Demonstrated ability to meet and work within the core values and behaviours of Wuchopperen.   

 

Qualifications and experience: 

  • Certificate IV or higher in Aboriginal and/or Torres Strait Islander Primary Health Care (Practice) and has a minimum of three (3) years of direct experience in the delivery of Aboriginal and/or Torres Strait Islander community-controlled clinical health care services. 

 

Requirements: 

  • It is a condition of employment in this role for the employee to be, and remain, vaccinated against measles, mumps, rubella, varicella (chicken pox), pertussis (whooping cough) and hepatitis B 

  • It is recommended for the employee to be vaccinated against COVID-19. 

  • Health Workers may be required to register or work towards registration with the Australian Health Practitioners Regulation Agency (AHPRA).   

  • Proof of qualifications and current registration is required to be provided prior to the commencement of duty. 

  • Possession of a current CPR certificate or commitment to obtain within the first six weeks of employment is essential. 

  • Possession of a current Queensland “CA” class driver’s licence is essential.  

  • Commitment to work within the principles of Aboriginal and Torres Strait Islander community control including a willingness to develop the leadership of Aboriginal and Torres Strait Islander staff.  

  • Ability to use Microsoft products and the ability to use or willingness to gain proficiency in the client information management systems.  

  • Successful applicant to consent to a broader Criminal history check  

 

Applicants who do not address these requirements, will not be considered for shortlisting.  

Note: Revised legislation requires applicants to hold a blue card prior to commencement. Refer to Qld Government’s Blue Card Services website for more information. 

 

How to apply: 

To be eligible for interview, applicants must submit a cover letter (no more than two pages), addressing the Core Capabilities and an up-to-date Resume including two referees. 

For more information contact Joanne Sutton, Special Projects Manager on 07 4080 1153 

The above is an Identified position. It is a genuine occupational requirement that an Identified position be filled by an Aboriginal or Torres Strait Islander person, as permitted by and arguable under section 25, 104 and 105 of the Queensland Anti-Discrimination Act (1991).  

Wuchopperen is a Child Safe Organisation, and the safety and wellbeing of children is of utmost importance. 

Closing date for applications:  5pm on Monday February 17th 2025.

The Medical Officer will provide high quality primary health care services to clients of the Integrated Women’s Health Hub.
Wuchopperen Health Service
7 Stokes Street, Edmonton
Full time
Joanne Sutton
recruitment@wuchopperen.org.au
0740801000
Health provider vacancies
First Name
Mel
Last Name
Pickrill
Phone Number
0740801000
Email Address
mel.pickrill@wuchopperen.org.au
Closing date
Job Description

Medical Officer, Integrated Women’s Health Hub 

  • 2 full-time Permanent positions are available
  • Based in Edmonton 
  • Salary: Wuchopperen Health Service Limited Enterprise Agreement (2023) 
  • As agreed, commensurate with qualifications and experience 

 

Wuchopperen Health Service 

'Keeping Our Generations Growing Strong'  

Wuchopperen is a Community Controlled Aboriginal Health Organisation providing holistic health care services to the Aboriginal and Torres Strait Islander people of Cairns.  

Benefits of working with Wuchopperen:  

  • We provide a positive work culture and a diverse and inclusive environment. Our people matter to us, and we are committed to supporting them:  
  • Competitive Salary + 12% Super + Salary Sacrifice (up to $15,899 for tax free benefits and $2,650 p/a for entertainment benefits). 
  • 5 weeks annual leave and 15 days personal leave pro rata. 
  • Commitment to professional development. 
  • EAP for employees and family members. 

 

About the role:  

The Integrated Women’s Health Hub – South Cairns has been established under Wuchopperen Health Service as part of the Queensland Government’s Women’s and Girl’s Health Strategy. The Hub provides women and girls access to health and health-related care and support through a safe, women-friendly space with the simplicity of service navigation, provision of flexible, holistic care, and free services provided by a diverse workforce. 

To provide high-quality primary health care services to clients of the Integrated Women’s Health Hub. 

This position works closely with other members of the Integrated Women’s Health Hub team. It maintains regular contact with other program staff to ensure effective outcomes for clients while providing high-quality primary health care services to clients of Wuchopperen. 

The Medical Officer is supervised by the Practice Manager, and the position has no supervisory responsibilities. 

  

Key responsibilities: 

  • Provide clinical services to advance the health of clients of the Integrated Women’s Health Hub including specific services of general medical practice, emergency care and community health. 
  • Contribute to the planning, delivery and evaluation of the primary health programs and services delivered by the Integrated Women’s Health Hub. 
  • Contribute to the development of clinical policies and best practice service delivery in primary health care. 
  • Actively implement the suite of EPC items including Aboriginal and Torres Islander health checks as part of routine planned care. 
  • Participate in case planning conferences to ensure client care is planned and managed effectively. 
  • Provide client care in accordance with the ethics and standards of the medical profession. 
  • Ensure that concise comprehensive, and accurate client records are maintained in a timely manner. 
  • Maintain appropriate records that provide the service with timely and accurate reports. 
  • Develop and maintain working relationships with internal and external health service providers to ensure coordinated continuity of care. 
  • Undertake professional development activities to ensure the continued delivery of best practice clinical care. 
  • Participate in medical research and quality assurance programs to ensure safe and effective health care. 
  • Participate in organisational and community activities to advance the health and wellbeing of Aboriginal and Torres Strait Islander people.  
  • Work within Wuchopperen’s Policies and Procedures including the Staff Code of Conduct and the Work Health and Safety requirements and contribute to continuous improvement processes to ensure compliance with relevant standards and safe, effective service delivery. 
  • Other duties as required, within your skills, experience and capacity.  

 

Core capabilities:  

  1. For applicants to be successful in this role, they should demonstrate:  
  2. Degree in Medicine from a recognised University. Current Registration with Australian Health Practitioner Regulation Agency. Eligibility for a Medicare Provider Number, certified copies of qualifications and current registration is required to be provided prior to the commencement of clinical duties. 
  3. Demonstrated ability to work independently and in a multi-disciplinary team environment, prioritise and meet deadlines, deal with matters of a sensitive and confidential nature.  
  4. Extensively developed interpersonal and communication skills including the ability to liaise with a range of stakeholders as well as effectively advocate for Aboriginal and Torres Strait Islander people. 
  5. Knowledge and understanding of Aboriginal and Torres Strait Islander societies and cultures from an historical and contemporary perspective, including the ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander people.  
  6. Commitment to work within the principles of Aboriginal and Torres Strait Islander community control including willingness to develop the leadership of Aboriginal and Torres Strait Islander staff. 
  7. Demonstrated ability to meet and work within the core values and behaviours of Wuchopperen.   

 

Qualifications and experience: 

Degree in Medicine from a recognised University. Current Registration with Australian Health Practitioner Regulation Agency. Eligibility for a Medicare Provider Number and current registration is required to be provided prior to the commencement. 

 

Requirements: 

  • It is a condition of employment in this role for the employee to be, and remain, vaccinated against measles, mumps, rubella, varicella (chicken pox), pertussis (whooping cough) and hepatitis B 
  • It is recommended the employee to be vaccinated against COVID-19.   
  • The Medical Officer must have current registration with the Australian Health Practitioners Regulation Agency and preferably with Immunisation Endorsement.  
  • Proof of qualifications and current registration is required to be provided prior to the commencement of duty. 
  • Possession of a current CPR certificate or commitment to obtain within the first six weeks of employment is essential. 
  • Possession of a current Queensland “CA” class driver’s licence is essential.  
  • Commitment to work within the principles of Aboriginal and Torres Strait Islander community control including a willingness to develop the leadership of Aboriginal and Torres Strait Islander staff.  
  • Ability to use Microsoft products and the ability to use or willingness to gain proficiency in the client information management systems.  
  • A commitment to adhere to Wuchopperen’s policies and procedures. 

Applicants who do not address these requirements, will not be considered for shortlisting.  

Note: Revised legislation requires applicants to hold a blue card prior to commencement. Refer to Qld Government’s Blue Card Services website for more information. 

 

How to apply: 

To be eligible for interview, applicants must submit a cover letter (no more than two pages), addressing the Core Capabilities and an up-to-date Resume including two referees. 

For more information contact Joanne Sutton, Special Projects Manager on 07 4080 1153 

Wuchopperen is a Child Safe Organisation, and the safety and wellbeing of children is of utmost importance. 

Closing date for applications:  5pm on Monday February 17th, 2025.  

Useful links
Eftsure Software Solution
All of our suppliers at Northern Queensland PHN are required to provide business information to Eftsure for independent verification before conducting business with us and receiving payment.

Eftsure verifies all supplier details ensuring that supplier payments are protected against fraud and error. Once a supplier has been verified, it is an easy and seamless process.

Eftsure’s verification processes, including the phone call made to new suppliers, ensure the accuracy and legitimacy of your details.

The business information required for verification includes:

  • Bank details
  • ABN
  • Trading name
  • GST registration
  • Company contact information.

Supplier data is stored in Eftsure servers, which are physically located in Australia, including back up servers. You may already be using Eftsure with other vendors. They presently work with many clients across Australia.

How can I tell whether this is a scam or not?

When you follow the instructions to verify your details on Eftsure’s website, you will see your bank account details are partly populated, which identifies you and names NQPHN, which confirms the legitimacy of the email.

If you are an existing supplier, you can update your details at any time by contacting the department with whom you normally do business. They will provide you with an ‘Eftsure change request’ to update your information.

It is your responsibility to ensure that your details are up to date. Please notify us immediately of any changes or discrepancies you notice.

As part of the onboarding process, your department contact will request your company name and email address.

You will then receive an email invitation from Eftsure to register your details as a new supplier, including your:

  • ABN,
  • company name,
  • address, email, and
  • bank account details.

After registering your details, an Eftsure team member may contact you within 24-48 hours to verify the accuracy of the provided information.

You will receive a confirmation email from Eftsure once your data has been verified.

To update your details, contact NQPHN accounts and request an ‘Eftsure change request’.

It is your responsibility to ensure that your details are up to date. Please notify us immediately of any changes or discrepancies you notice.

If in the event you choose not to validate your account details via the Eftsure bank link functionality, you can expect a phone call from a member of the Eftsure validation team who will verify your details over the phone.

Once Eftsure has finished the verification process, they securely pass your information to NQPHN for entry into our finance system. You will then receive a confirmation email from Eftsure when your data has been verified.

To update your details, please contact NQPHN Accounts to request an ‘Eftsure change request’.

You will receive an email from Eftsure with a link to update your data in their portal. After updating, you will receive a confirmation email once your data has been verified.

Depending on the data being updated, you may receive a phone call from an Eftsure team member to verify your details over the phone before receiving the confirmation email.

NQPHN Accounts:

For more information about supplier management, please email: accounts@nqphn.com.au

Eftsure Support:

For Eftsure technical support, please call: 1300 985 976

Contact Eftsure customer support: Contact Us EFTsure website

Access Eftsure supplier help documentation: Supplier Help Documents – Eftsure Helpdesk