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How can we help you today?

General practice
The GP Psychiatry Support Line is a free phone-in service available for GPs to help them manage the mental health care of their patients. GPs can call 1800 16 17 18 to speak directly with a qualified psychiatrist.
GP Psychiatry Support Line_web

Psychiatrists support GPs with information and advice regarding specific cases or general enquiry. Advice includes, but is not limited to, diagnosis, medication, investigation, treatment pathways, and safety planning.

GPs can call the support line between 7am and 7pm (AEST), Monday to Friday (excluding public holidays),

Records of each GP enquiry, including the psychiatrist’s advice, will be sent back to the GP following each consultation.

For more information, visit https://www.gpsupport.org.au/

Note: this is NOT a triage or referral service. For emergencies call 000.

General practice
North Queensland
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GP Psychiatry Support Line

As a GP, you will often be the first medical professional a patient sees when starting their journey to better mental health. When it comes to diagnosis, medication and treatment pathways, it can be difficult to make a decision with confidence.

The GP Psychiatry Support Line is here to help. By calling this free service on 1800 16 17 18, GPs can speak directly with a qualified psychiatrist regarding a patient’s mental health needs.

A quick chat with one of the support lines psychiatrists can make a major difference in helping GPs and their patients get through difficult situations. Following each consultation, a written report is sent to the GP within 24 hours.

How do I get started?

Call our team on 1800 16 17 18 and have your AHPRA Number handy. To register online go to gpsupport.org.au. Please allow 24 hours for online registration.

What is the cost of the service?

It is a free service for GPs. The GP Psychiatry Support Line received funding from the Australian Government.

When can I call?

Between 7am and 7pm, (AEST) Monday to Friday (excluding public holidays).

How many times can I use the service?

As many times as you wish.

Can I contact the support line any other way?

Once you are registered, you can make bookings online at www.gpsupport.org.au

Can I call to discuss children and adolescents?

Yes. All of the support line psychiatrists have worked in the public system and have experience working with younger patients. In more difficult cases, you can request a booking to speak to a psychiatrist with more in-depth experience.

What follow up procedures are place in after each enquiry?

Following each consultation, GPs are sent a digital version of the notes discussed during each enquiry.

Can I speak to the same psychiatrist across multiple calls?

Yes, you can. However, you may need to make a booking to speak with the same psychiatrist. Make note of your previous Enquiry ID when you make this booking if you wish to discuss the same patient on multiple consultations.

Is this service only available to GPs?

Yes, this is exclusive to GPs. The support line is NOT a triage or referral service, nor an emergency service.

Enhancing chronic condition management

Chronic conditions are the biggest health challenge facing Australia today.

22/09/2023 - 14:45
Wuchopperen Health Service Limited is looking for a Podiatrist to provide high-quality podiatry service which embraces the principles of health promotion, illness prevention, and excellence in clinical management.
Wuchopperen Health Service Limited
Cairns
6 Moignard Street, Manoora
Podiatrist
Full time
Korrie Brown
korrie.brown@wuchopperen.org.au
(07) 4080 1158
Health provider vacancies
First Name
Rebecca
Last Name
Pacheco
Phone Number
(07) 4080 1107
Email Address
recruitment@wuchopperen.org.au
Closing date
URL link for further information
https://www.wuchopperen.org.au/careers
Job Description

'Keeping Our Generations Growing Strong'

Wuchopperen is a Community Controlled Aboriginal Health Organisation providing holistic health care services to the Aboriginal and Torres Strait Islander people of Cairns.

  • Full time, Permanent
  • Based in Cairns
  • Salary: $85,810-$95,556

The successful applicant will hold a qualification in podiatry with current registration with the Australian Health Practitioners Regulation Agency (AHPRA). Recent practical experience within a community health setting is highly desirable.

Benefits of working with Wuchopperen:

  • generous salary sacrifice benefits
  • five Weeks annual leave
  • 15 days personal leave
  • commitment to professional development
  • 12 per cent Superannuation contribution.

How to apply 

To be eligible for interview, applicants must:

  • provide a cover letter of no more than two pages, addressing the Core Capabilities in the Position Description
  • provide a specified reference
  • be fully vaccinated against COVID-19 (at least first two vaccinations plus one booster) and provide evidence
  • possess a current driver’s licence.

Applicants who do not address these requirements, will not be considered for shortlisting.

It is a condition of employment for the employee to be, and remain, vaccinated against COVID-19 (refer to Queensland Government Health Employment Directive No. 12/21). Evidence of vaccination must be provided with the application.

Applicants for a specified position must have an Aboriginal or Torres Strait Islander person who is recognised and accepted in the Aboriginal and Torres Strait Islander community; provide a reference to support their ability to meet selection criteria two of the position description.

For more information or to apply please visit www.wuchopperen.org.au/careers or contact Acting Manager Allied Health Korrie Brown on ‪(07) 4080 1158.

Closing date for applications: 5pm on Monday 2 October 2023.

Aboriginal and/or Torres Strait Islander people are encouraged to apply.

Download
PD111_Podiatrist_v5_June 2023 (2).pdf
Primary Care Build Back Better program
The Primary Care Build Back Better program has been developed to support northern Queensland general practices and Aboriginal Medical Services (AMSs), and their teams in change and reform readiness.

Since March 2020, general practices and AMSs have changed how they deliver care. From conducting consultations remotely via telehealth and adopting new policies and procedures, to training and retraining staff. Being reform and change ready will equip general practices and AMSs with skills to handle the future of primary health care and learn from and contribute to the changing health care landscape.

The Primary Care Build Back Better program is a two-year initiative which aims to build the capacity and capability of general practices and AMSs for future success and sustainability by developing and strengthening the skills, abilities, processes, and resources needed to survive, adapt, and thrive in a changing environment following the three-year impact of the COVID-19 crisis. 

To date activities that have been part of this initiative include:

  • emergency SMS grants
  • digital capability grants
  • funds to address urgent resourcing in response to COVID-19 demands
  • funding for after hours, chronic disease management, and service provision. 

The Primary Care Build Back Better program will be built into these existing NQPHN-funded programs and is dedicated to:

  • developing enhanced leadership skills and abilities to effectively manage reform
  • delivering improved data capabilities and capacity for optimal care and practice population management
  • building general practice sustainability
  • developing change management skills and knowledge
  • supporting the uptake and implementation of digital technologies. 
Upcoming training and education workshops

Prestantia Health is currently in the process of developing some video assets for those who were unable to attend the recent workshops.  More information will be available shortly as these become available.

NQPHN will be offering a refreshed program including online assets and events in 2024 including:

  • 10 micro (15-20 minute) learning videos (CPD included) on practice sustainability and driving practice improvement and transformation
  • Five sessions of online group coaching offered to cohort 2 participants.
 
Practice coaching Option 1 Option 2
Session 1

Tuesday 5 Mar 1pm - 2.30pm 

Thursday 7 Mar 1pm – 2.30pm 
Session 2

Tuesday 26 Mar 1pm - 2.30pm 

Thursday 28 Mar 1pm – 2.30pm 
Session 3

Tuesday 23 Apr 1pm - 2.30pm 

Thursday 2 May 1pm – 2.30pm 
Session 4

Tuesday 14 May 1pm – 2.30pm 

Thursday 16 May 1pm – 2.30pm 
Session 5

Tuesday 4 Jun 1pm – 2.30pm

Thursday 6 Jun 1pm – 2.30pm

Note: You will only be required to attend one option (Tuesdays or Thursdays) per session.

 Some testimonials from the recently held face-to-face workshops include:

“Workshop was helpful in explaining simply the benefits of registering to MyMedicare as there has been mixed feeling at the outcome and benefits, and it was explained in concepts that are related to daily operational service outcomes”. 
“Felt the session was interactive, engaging, provided awareness and education on MyMedicare for long term potential and sustainability”. 

Build Back Better workshops

If you would still like to sign up to the program, please register your interest here.

Note: CPD hours for all webinars, workshops, and coaching attendance to be confirmed.

Build Back Better coaches share their insights

If you haven’t experienced practice coaching before, our coaches (subject matter experts in practice transformation) recently shared their insights on what coaching involves and how to get the best out of it. 

Get in touch

If you have any queries regarding the Primary Care Build Back Better Program, please contact the Prestantia Health delivery team at capability@prestantiahealth.com or your local NQPHN Primary Care Engagement Team.

Build Back Better Primary care professionals

Resources

Build Back Better codesign workshop invitation
Build Back Better Initiative to drive change for GPs in a post-COVID-19 world
NQPHN Primary Care Build Back Better - Webinar 1
NQPHN Primary Care Build Back Better - Webinar 2
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Aboriginal and Torres Strait Islander Health Services (ATSICHS) Mackay Ltd are currently accepting applications for an Indigenous Youth Coordinator and a Youth Worker to join their dynamic primary health care team.

ATSICHS Mackay Ltd
Mackay
31-33 Victoria Street, Mackay
Youth Worker
Full time
Amanda Prewett
hr@atsichs.org.au
(07) 4957 9416
Health provider vacancies
First Name
Amanda
Last Name
Prewett
Phone Number
0455 129 528
Email Address
hr@atsichs.org.au
Closing date
URL link for further information
https://www.atsichs.org.au
Job Description

ATSICHS Mackay's mission is to deliver a quality appropriate primary health care service to the Aboriginal and Torres Strait Islander people of the Mackay region.

The positions are full time and will be responsible for ensuring there is a focus on Indigenous youth health within the Mackay and surrounding regions. 

The successful Indigenous Youth Coordinator applicant will have the ability to manage a small team and have strong communication skills. The Youth Worker will have direct involvement with youth within the Mackay and surrounding districts.

These are full time positions, and the remuneration is negotiable.

ATSICHS Mackay Ltd is NQSHS, ISO, and APGAL accredited and uses electronic records and billing systems.

This is a great opportunity to contribute to Indigenous Health in this dynamic environment.

Please contact our HR Officer, Amanda Prewett on (07) 4957 9416 or email hr@atsichs.org.au for further information, the Position Description and Selection Criteria. Visit our website, at www.atsichs.org.au

Community Controlled and Led. Respect for Aboriginal and Torres Strait Islander people’s cultures. Integrity and honesty. Support to and for our community. Recognition in our achievements.

Strong Aboriginal and Torres Strait Islander communities managing their health to enjoy a long and quality life.

Sign up to the fortnightly NQ Primary Health update.

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Contact us

Northern Queensland Primary Health Network
Level 5, 111 Grafton St
Cairns Qld 4870
(07) 4034 0300

Northern Queensland Primary Health Network (NQPHN) is one of 31 regionalised and independent PHNs established nationally to provide local communities with better access to improved primary healthcare services, helping North Queenslanders live healthier, happier, longer lives.

NQPHN ABN 35 605 757 640

NQPHN acknowledges the Aboriginal and Torres Strait Islander peoples as Australia's First Nation Peoples and the Traditional Custodians of this land. We respect their continued connection to land and sea, country, kin, and community. We also pay our respect to their Elders past, present, and emerging as the custodians of knowledge and lore.

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