Primary care engagement and support
The Primary Care Engagement (PCE) Team aims to assist primary care providers to maintain highly effective and sustainable practices. The team works to build workforce capacity and capability of GPs and other primary care professionals and their teams to meet the demands for primary care services through integrated, coordinated, and responsive service provision.
- Design and deliver primary care capability and capacity enhancing interventions through face-to-face engagement and planned education.
- The collection, collation, analysis, and meaningful use of de-identified clinical data to enhance patient management and practice sustainability.
- Driving health service and system integration and improvement through digital enablement by providing capability enhancing support, training, and resource provision.
- Increased capacity of general practices to be able to systematically measure and monitor patient care to improve outcomes through continuous quality improvement (CQI) activities.
- Providing leadership, education, and resources to ensure regional readiness for health reform in collaboration with general practice and other primary care providers and local health services.
- Data optimisation program
- Digital data dashboard
- Primary Sense
- Digital capability enhancement program
- Continuing professional development program
- Continuous quality improvement programs
- Training and webinar library
- My health for life program
- Resource library
- Newsletters
Jenny leads the Primary Care Engagement Team to deliver comprehensive and professional support to the primary care sector. Jenny has 30 years medical administration and Practice Management experience ...
Read bioE: jennifer.burnham@nqphn.com.au
M: 0499 292 838
Linda is an Enrolled Nurse, originally of the UK, who has called Cairns home since 2006. With over 25 years health industry experience, incorporating both medical administration and nursing, Linda ...
Read bioWith over 25 years health industry experience, incorporating both medical administration and nursing, Linda has worked in both the public and private sector and has built many trusted relationships within the GP community during her time in the region.
Linda is very excited to once again be part of the Primary Care Engagement Team and working with our partners to develop an integrated and coordinated primary healthcare system that ensures we reach our vision of helping ‘Northern Queenslanders live happier, healthier, and longer lives’.
E: linda.jowitt@nqphn.com.au
M: 0484 511 696
Claire has medical administration experience in a specialist clinic environment and general practice. These roles enabled her to gain experience communicating with health providers and a good understa...
Read bioE: claire.lawless@nqphn.com.au
M: 0455 043 559
Debra is an endorsed enrolled nurse and practice manager with over 15 years’ experience in general practice. Debra moved to Mackay seven years ago and understands the challenges of rural and remote he...
Read bioE: debra.davis@nqphn.com.au
M: 0482 578 279
Holly is an Enrolled Nurse who has relocated to Mackay, from Tasmania. Holly has a background in medical administration in general practice and experience working in residential aged care facilities. ...
Read bioHolly has a passion for health promotion and preventative health. In previous roles, Holly has provided support in chronic conditions management, liaising with health professionals and patients to implement quality improvement changes in general practice. Holly is excited to join the Primary Care Engagement Team and gain more insight into the health challenges faced in northern Queensland with a focus on building high value relationships with primary health care providers to support data optimisation, quality improvement, digital technology enhancement,
and accreditation.
E: holly.bevis@nqphn.com.au
M: 0492 128 425
Alex is passionate about Digital Health and has over five years experience working in this space. His qualifications include Bachelor of Arts, Certificate IV in Network Administration and Diploma in ...
Read bioE: alexander.mathias@nqphn.com.au
M: 0439 110 555
Patricia, an experienced healthcare professional, merges over 10 years of practice management in general practice and Aboriginal Medical Services (AMS) with a background as an Enrolled Nurse. Her exp...
Read biobackground as an Enrolled Nurse. Her expertise spans general practice, AMS, and hospital settings, underpinned by managerial skills and a dedication to community
engagement. Passionate about mentorship and training, she actively fosters sustainable healthcare solutions in underserved communities, making her an invaluable
asset to team striving for excellence.
E: patricia.taylor@nqphn.com.au
P: (07) 4796 0432
Cancer screening programs
National Bowel Cancer Screening GP resources and information
Vaccination information
Review of diabetes management during natural disasters resources
COVID-19
Digital Health Specialist Toolkit
Guidelines for treating patients with a work-related mental health condition
GP Respiratory Clinics
Primary care engagement and support
‘Immunisation is a simple, safe, and effective way of protecting people against harmful diseases before they come into contact with them. Immunisation protects not only individuals, but also others in the community by reducing the spread of preventable diseases.’
Source: Australian Government Department of Health
Northern Queensland Primary Health Network (NQPHN) supports vaccine service providers to increase immunisation coverage within the North Queensland region through the National Immunisation Program (NIP) Schedule and the Immunisation Schedule Queensland.
Immunisation resources, including training and education opportunities, are provided below.
UPDATE: For information on 2024 Flu Vaccinations, visit our Winter Wellness webpage.
- PRODA registration is required for the Organisation or the Individual to access AIR
- Application to register as a vaccination provider
- Australian Immunisation Register (AIR) update
- March 2024 Changes to Reporting Vaccination Encounters to AIR
- Supporting and understanding delegations in HPOS to enable access to the AIR resource Supporting and understanding delegations in HPOS to enable access to the Australian Immunisation Register | NCIRS
- Using the AIR – e-learning education modules
- Enhancing the data quality of vaccination encounters
- Resources for health professionals including reports
- Australian Immunisation Register 010A Due/Overdue Report by Immunisation Practice User Guide
- AIR Reports: for Pharmacies
- Print proof of vaccinations from the AIR Site
- Submitting information through AIR
- Update Vaccination data already submitted to the AIR site
- Uploading AIR forms using HPOS form upload
- National Immunisation Program Schedule | Australian Government Department of Health and Aged Care
- Queensland Immunisation Schedule
- Queensland Paediatric Respiratory Syncytial Virus Prevention Program
- Aboriginal and Torres Strait Islander Vaccination Program
- Shingles (Herpes Zoster) vaccine information
- Shingles (Herpes Zoster) resources
Download the A5 size bravery certificate to give your little patients after receiving their vaccinations.
- Catch-up immunisations – Australian Immunisation Handbook
- National Immunisation Catch-up Calculator
- NCIRS measles vaccination catch-up guide
When working out a catchup schedule for a patient, please refer to resources from the Australian Immunisation Handbook.
- Australian Immunisation Handbook
- Australian Immunisation Handbook mobile app
- Influenza information for Queensland vaccine service providers
- Influenza vaccination 2022 – information and resources for health professionals
- Information for GPs – people with egg allergies
- MumBubVax is a new evidence-based website that assists in answering questions about vaccination in pregnancy and for new babies.
- Pneumosmart Vaccination Tool
- The National Centre for Immunisation Research and Surveillance (NCIRS) has developed fact sheets and resources for immunisation providers, including disease and safety fact sheets.
Public Health Units are located within Hospital and Health Services (HHSs) across the state. Public Health Units focus on:
- protecting health
- preventing disease, illness and injury
- promoting health and wellbeing at a population or whole of community level.
Contact the Public Health Unit closest to you here.
Australian Immunisation Register (AIR) general enquiries (assistance with immunisation histories for parents and VSPs): 1800 653 809
Northern Queensland PHN is supporting the Australian Government’s COVID-19 vaccination program rollout, working closely with healthcare providers and all levels of government, as well as other key partners in health, to ensure a successful vaccine rollout across our region.
For more COVID-19 vaccine information click here.
Access to GoShare bundles is available with a membership login. Find out more here.
- Online courses for immunisation providers from Queensland Health
- NCIRS - Sharing knowledge about immunisation
- Australian Immunisation Register (AIR) - eLearning
- Using the Australian Immunisation Register (AIR)
- ASCIA – Anaphylaxis e-training for health professionals 2023
- Department of Health - National vaccine storage guidelines 'Strive for 5'
- Department of Health – Immunisation Handbook
- MumBubVax eLearning modules for healthcare providers
- Department of Health – Childhood Immunisation video resources
- Immunisation Coalition webinars
- Immunisations for travel - Department of Health and Aged Care
- The National Vaccine Storage Guidelines ‘Strive for 5’ resource collection – Includes guidelines, posters, stickers and appendices.
- Cold chain breaches – Queensland Health
- Order, store and manage vaccines
- Following vaccination – what to expect and what to do – available to download and orders for hard copy
- Injection site reactions information sheet
- How to report an adverse event following immunisation – Queensland Health