Bolton Clarke’s Personal Care Workers provide assistance to clients in their homes, ensuring they are supported with activities that are centred around their health, happiness, independence, interests, and choices. Tasks include but not limited to personal care, transport, social support, domestic assistance, and assisting with medications.

As a Personal Care Worker at Bolton Clarke, you may be eligible for salary packaging and will also have access to private health insurance discounts and an Employee Assistance Program for staff and family. You will be provided with ongoing training and support and will work alongside their talented clinical and non-clinical staff to deliver high quality services.

You will require a Certificate III in Individual Support or equivalent. If you have not completed this qualification, please visit Domestic Care Worker.

The role

The Business Services Support Officer is responsible for contributing to the efficient and effective functioning of the Business Services portfolio and providing diary management and administration support to the Business Services Executive Director (ED). The successful candidate will:

• provide professional and confidential executive and administration support to the Business Services ED including effective travel and diary management
• provide stakeholder engagement support including scheduling meetings and preparing meeting materials (agenda setting and minute taking)
• provide event management support including scheduling events, engaging with stakeholders, managing all logistics, and supporting the smooth functioning of events
• provide secretariat support at meetings as required including preparing agendas, taking minutes, and maintaining an action register
• provide tender minute taking for the Compliance and Procurement (CP) team during surge periods
• provide administrative support as required to the Finance, Information and Technology (IT), Risk, and CP Teams
• champion the utilisation of business systems including the customer relationship management system and contracts management system, and support the team with data entry if required
• undertake routine financial administrative tasks including the processing of invoices (as directed), reconciliation of credit cards, and contract administration activities in line with the Delegations Matrix
• assist the Business Services ED with the International Organization for Standardization (ISO) audit and requirements required to comply
• actively contribute to a process of continuous quality improvement and update registers as required
• actively support the implementation of the Reconciliation Action Plan
• work effectively with the team to support the portfolio objectives.

Key selection criteria

• At least three to five years’ relevant work experience in an administration role.
• Excellent interpersonal and customer service skills with high standard of professional presentation.
• Good written communication skills, with demonstrated experience in agenda preparation, minute taking, and correspondence preparation preferred.
• Good knowledge of the Microsoft Office suite and the ability to become proficient in other software programs as required.
• Well-developed organisational and problem-solving skills.
• A high level of attention to detail.

If you are looking for the opportunity to be part of a passionate and driven team and contribute to achieving our mission of ‘Northern Queenslanders live happier, healthier, longer lives,’ we’d love to hear from you.

NQPHN aims to be an employer of choice for Indigenous Australians, and we encourage Aboriginal and Torres Strait Islander people to apply for this role.

To view the position description, please click here.

Your application should include:

• cover letter including response to the key selection criteria (no more than two pages)
• your resume.

To submit an application for this position, please send your application to recruitment@nqphn.com.au

Applications close Friday 27 January 2023 at 5pm.

Balance! Edmonton Family Practice is a progressive, fully accredited, multi-disciplinary, primary health care setting, with modern facilities and fully equipped acute treatment areas and nurse’s station.

The clinical service offers chronic health management including structured diabetes clinic, women's and children's services, Indigenous health, and the full range of general practice treatment.

About the role

As the Indigenous Primary Healthcare Worker, you will work within the well-established practice providing primary and clinical health care services to the Aboriginal and/or Torres Strait Islander people in Edmonton and surrounding communities. 

Key responsibilities

• Provide day-to-day health care services in the general practice context in a professional, confidential, and culturally safe manner.
• Manage clinical standards and legislative requirements in the general practice context as well as effectively coordinating patient services. 
• Conduct health promotion and patient education activities.
• Conduct Indigenous Health Checks as per the MBS.
• Develop GP Management Plans and Team Care Arrangements in collaboration with general practitioners (GPs) to coordinate care for patients with chronic and complex care requirements. 
• Provide cultural brokerage between Indigenous patients and non-Indigenous staff to provide culturally safe and appropriate advice and support in order to contribute to better health outcomes for Aboriginal and Torres Strait Islander people.
• Assist the nursing team with Aboriginal and Torres Strait Islander patient’s wound management, immunisations, recalls, and other duties as required.

About you

The successful candidate will be a passionate individual who is dedicated to their profession and in providing the highest quality health care, together with:

• Aboriginality (Aboriginality is a genuine qualification for this position as authorised under section 14d-NSW Anti-Discrimination Act 1977)
• fully registered as Aboriginal and Torres Strait Islander Primary Health Practitioner with Australian Health Practitioners Regulation Agency (AHPRA)
• Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care or a high-level of practical experience and in-depth knowledge in dealing with Indigenous Community Development issues
• ability to multi-task and work effectively in a busy environment, as part of both a team as well as autonomously
• exceptional patient and customer service skills
• excellent verbal and written communication skills 
• strong computer skills
• ability and experience working in a team environment as well as independently, with minimum supervision
• commitment to ethical behaviour and conduct.

In return, Balance! Edmonton Family Practice offer a supportive, friendly team environment, as well as a great work/life balance.

To learn more, visit http://balancehealthclinic.com.au/

Bolton Clarke’s Care Managers provide in-home services to their clients to support them to remain independent and living at home. You will manage client intake for those clients eligible for STRC or a home care package including comprehensive assessment, coordinating service delivery and brokerage of services. You will work with a client budget to ensure clients receive the services they need.

The Care Manager will:

• provide comprehensive assessment and development of care plans to support clients at home
• provide advanced holistic care, using a case management framework
• plan, implement, and evaluate innovate health programs designed to meet the identified needs of clients
• contribute to the ongoing development of the program including participating in the development of procedures, planning, and reviewing of care recipient services
• ensure integrated service delivery and follow up, coordinating and communicating as required with other internal, external, and visiting providers
• work closely with the team and stakeholders to support regular review and monitoring of client progress
• develop the client budget and monitor this to ensure it remains positive
• provide education and in-service to staff.

As a Care Manager at Bolton Clarke, you may be eligible for salary packaging and will also have access to private health insurance discounts and an Employee Assistance Program for staff and family. You will be provided with ongoing training and support and will work alongside our talented clinical and non-clinical staff to delivery high quality services.

To view the full job advert, click here.

You will work within a supportive and collaborative multi-disciplinary team, completing assessments for clients. This role is flexible, so you pick the day/s that suit you!

Bolton Clarke’s Occupational Therapists provide in-home services to clients to support them to remain independent and living at home. You will provide intervention and support to assist clients with activities that are centred around their health, happiness, independence, interests, and choices.

Tasks may include:

• complete assessments and implement interventions for clients in their homes
• conduct home based occupational therapy assessments including all areas of activities of daily living, mobility, and home safety
• ensure integrated service delivery and follow up, coordinating and communicating as required with other internal, visiting, and external providers
• provide follow-up monitoring and healthcare through health assessments
• incorporate a holistic approach to healthcare that incorporates health promotion activities
• work closely with the team and stakeholders to support regular reviews and monitoring of client progress, ensuring feedback is provided to staff to support the implementation of changes in response to identified needs
• develop, lead, and run health seminars and group exercise sessions
• provide education and in-service to staff.

As an Occupational Therapist at Bolton Clarke, you may be eligible for salary packaging and will also have access to private health insurance discounts and an Employee Assistance Program for staff and family. You will be provided with ongoing training and support and will work alongside their talented clinical and non-clinical staff to delivery high quality services.

To view the full job advert, click here.

Bolton Clarke’s Occupational Therapists conduct assessments and implement interventions for clients to support them with activities that are centred around their health, happiness, independence, interests, and choices.

Tasks include but not limited to:

• providing high quality assessment and intervention
• conducting home based assessments including all areas of activities of daily living, mobility, and home safety
• ensuring integrated service delivery and follow up, coordinating and communicating as required with other internal, visiting, and external providers
• incorporating a holistic approach to health care that incorporates health promotion activities
• working closely with their teams and stakeholders to support regular review and progress of clients, ensuring feedback is provided to staff in implementing changes in response to identified gaps
• providing education and in-services to staff.

As an Occupational Therapist at Bolton Clarke, you may be eligible for salary packaging and will also have access to private health insurance discounts and an Employee Assistance Program for staff and family. You will be provided with ongoing training and support and will work alongside their talented clinical and non-clinical staff to deliver high quality services.

To view the full job advert, click here.