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Provider Connect Australia: A foundation for a better-connected healthcare system

Published 22 February 2024

Provider Connect Australia (PCA™) is a new service operated by the Australian Digital Health Agency to help healthcare provider organisations update information about their healthcare services and practitioners in a single source.


It reduces duplication and streamlines notification for healthcare providers such as General Practitioners, AMS, Community Pharmacies, Specialists, Allied Health professionals.  Once registered with PCA™, healthcare providers can update their business information and choose to automatically send updates to their connected business partners such as: Healthcare Directories (National Health Services Directory), booking and review services, Primary Health Networks, Professional bodies and associations, Public Health services, Local diagnostic services, Secure Messaging, Information exchanges. Accreditation services, Private health Insurance.

Provider Connect Australia (PCA™) is :

  • A fee-free service provided by the Australian Digital Health Agency.
  • Connects healthcare providers with their business partners.
  • Streamlines registration and ongoing updates.
  • A foundation of a better-connected healthcare system

Once provider organisations update their details in PCA™, the update is then sent automatically to their nominated business partners. The data updated in PCA™ is validated against a range of trusted sources such as Medicare, AHPRA, HI Services, to reduce errors and maintain data quality for all participating business partners.

How does it work


To date, more than 1,900 healthcare organisations across Australia are using PCA™ and a growing number of business partners are coming on board. The more business partners that come onboard, will ensure that PCA™ is a very valuable healthcare provider resource. Over time, business partners will include pathology and radiology services, public service directories, secure messaging providers, insurers and more.

Healthcare Provider Organisations can register with Provider Connect Australia please visit How to register as a healthcare provider organisation:

Find out more by visiting Provider Connect Australia™ website.

If you need any assistance during the registration process, please contact or call 1300 901 001. Alternatively, you may contact

Last updated: 22 February 2024