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Our Region, Our People: Meet Chris

Published 07 April 2025

Program helps older LGBTI people access aged care services and support

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Queensland Council for LGBTI Health (QC) Aged Care and Support Coordinator Chris Howard says feedback about the care finder program for older LGBTI people had been overwhelmingly positive.

Older LGBTI people in the Cairns region are feeling seen, heard, and understood thanks to the care finder program being delivered by the Queensland Council for LGBTI Health (QC). 

QC Aged Care and Support Coordinator Chris Howard said feedback about the program had been overwhelmingly positive. 

“Older people have expressed gratitude for the free service, which is helping them connect with My Aged Care and access specialised supports,” Mr Howard said. 

“In some cases, people have rediscovered their sense of purpose and community connection too.” 

Northern Queensland Primary Health Network (NQPHN) funds QC to provide the care finder program (Aged Care Navigation) to LGBTI+SB (Sistergirl and Brotherboy) people over 65 and Aboriginal and Torres Strait Islander peoples over 50, including low-income earners and those who are homeless or at risk of homelessness.  

Mr Howard said every older person deserved to feel seen, valued, and cared for. 

“Health outcomes improve when older people get early support, the care they need, and are connected to the right services,” he said. 

“Helping people navigate the system is crucial to preventing their health issues from worsening. 

“Care finder is a unique opportunity to build trust, offer tailored support, and break down barriers that prevent older LGBTI people from accessing the services they need for a better quality of life.” 

There are many reasons why older LGBTI people delay seeking healthcare, with Mr Howard saying navigating the aged care system can trigger trauma. 

“Many older people have experienced significant societal and systemic stigma, discrimination, and trauma related to sexual and gender identity, which has impacted their healthcare,” he said. 

“We know they are reluctant to disclose sexual and gender identity when engaging with healthcare services due to anticipated stigma and the fear of being treated differently because of their identity. 

“We are mindful these reasons alone can mean poorer outcomes for older LGBTI people as they are less likely to engage in services.” 

Mr Howard said monthly Seniors Morning Teas had become a valued space for older LGBTI+SB community members. 

“The morning teas are a time for people to connect authentically in a welcoming environment,” he said. 

“These gatherings also serve as an ideal opportunity to engage potential aged care navigation clients and foster connections among attendees seeking additional community support.” 

The care finder program works alongside QC’s LGBTI Seniors Visiting Program, which helps older LGBTI people stay connected to the community through regular visits from trained volunteers for conversation, socialising, and outings. 

If you know someone who may benefit from the care finder program provided by the Queensland Council for LGBTI Health, visit the website for more information. 

Find more information about the program here

Last updated: 07 April 2025