The role

The Senior Contracts and Performance Officer – NQ Health Priorities has responsibility for the management, administration, and performance of Commissioning contracts. This role plays a key part in the Commissioning Cycle and requires active collaboration across all Commissioning functions to be successful.

This includes:

• Providing operational support across the Commissioning portfolios to ensure the effective management, administration, and performance of contracts.
• Working in collaboration with other Northern Queensland Primary Health Network (NQPHN) functions in the design, management, monitoring, and evaluation of contracts to ensure services are delivered effectively to improve outcomes and meet local needs.

The successful candidate will possess:

• tertiary qualifications in a health related or human services discipline and three years’ experience in a similar role within a medium to large health service
• demonstrated understanding of health commissioning processes, health service design, and delivery in a community environment
• demonstrated ability to provide comprehensive support to the administration, management, and performance of contracts
• demonstrated ability to develop rapport and build relationships with internal and external stakeholders
• demonstrated ability to prioritise and meet deadlines in a high demand work environment
• highly developed interpersonal, communication, influencing, partnering, negotiation, and conflict resolution skills, particularly in relation to community and stakeholder engagement within the health sector
• demonstrate skills in dealing with confidential and sensitive information in a professional manner
• self-sufficiency in the use of information technology; Microsoft Office Suite (e.g. Word, Excel, and PowerPoint).

If you are looking for the opportunity to be part of a passionate and driven team and contribute to achieving our mission of ‘Northern Queenslanders live happier, healthier, longer lives,’ we’d love to hear from you.

NQPHN aims to be an employer of choice for Indigenous Australians, and we encourage Aboriginal and Torres Strait Islander people to apply for this role.

To view the position description, please click here.

Your application should include:

• cover letter including response to the key selection criteria (no more than two pages)
• your resume.

To submit an application for this position, please send your application to recruitment@nqphn.com.au

Applications close Friday 20 January 2023 at 5pm.

The role

The NQ Health Priorities Lead has overarching responsibility for leading a portfolio of sector engagement, relationship management, capacity building, and commissioning activities to better align services to meet priority health needs identified in our Health Needs Assessment. The role will provide oversight and health promotion/prevention subject matter expertise to NQPHN’s commissioning approach; fostering collaborative opportunities with key partners, and employing co-design approached within a place-based approach.

Fundamental to this role will be building trusted collaborative relationships within the sector, peak bodies, health services, government, and other key stakeholder bodies.

• Lead the NQ Health Priorities Team to undertake NQPHN health priorities commissioning activities including outcomes-based commissioning planning, service planning and design, procurement approaches, outcomes and impact measures, service performance management, and evaluation.
• Develop a commissioning plan for NQPHN’s Health Priorities commissioning activities that will deliver on the identified outcome indicators.
• Monitor and advise on service delivery innovation opportunities and solutions, particularly for remote communities.
• Lead the development of health priorities activity workplans in partnership with internal teams.
• Ensure that procurement plans and approaches are aligned with sector development plans, adhere to probity requirements, and will build NQPHN’s reputation as a high performing regional commissioning body.
• Identify, build, and maintain excellent relationships with key stakeholder and partner organisations to influence system reform and strategically align NQPHN in the context of the local health system environment.
• Lead the implementation of services and programs that contribute to the achievement of NQPHN’s vision and strategic objectives.
• Work collaboratively with other commissioning portfolio leads and the System Integration and Innovation Teams to ensure that NQPHN service system development activities complement one another and collectively contribute to delivering on our strategic priorities.
• Participate in NQPHN planning, management, and reporting processes – including the development of outcome measures and evaluation plans.
• Plan, develop, and coordinate activities to improve the coordination, integration, and continuity of care of primary health care initiatives.
• Provide effective coaching, mentoring, and professional development to direct reports, and apply appropriate recruitment, induction, and performance management principles to build a high performing team.

The successful candidate will be able to demonstrate:

• Tertiary qualifications in a relevant health related discipline such as health promotion, combined with at least five years' experience in a senior role and at least three years’ experience within a medium to large health service or practice.
• Understanding of health commissioning processes, health service design, and delivery in a community environment and strong clinical governance practices.
• Knowledge of contemporary population health, health promotion and prevention concepts, and demonstrated understanding of opportunities and challenges for the primary health sector in the northern Queensland region.
• Knowledge of, or ability to develop knowledge of, networking and stakeholder engagement of primary health sector across the NQPHN region.
• Experience in the development, implementation, and evaluation of programs and activities within the primary health care and/ or community services field.
• Highly developed project management skills in order to plan, lead, and manage complex projects simultaneously in a health setting, to a high standard, on time, and within budget.
• Demonstrated ability to work with diverse communities inclusive of Aboriginal, Torres Strait Islanders, and Australian South Sea Islanders.
• Demonstrated ability to build effective and productive working relationships with team members, clients, stakeholders, and other industry partners to achieve quality outcomes.
• Highly developed interpersonal, communication, influencing, partnering, negotiation, and conflict resolution skills, particularly in relation to community and stakeholder engagement within the health sector.
• Self-sufficient in the use of information technology – Microsoft Office Suite (e.g. Word, Excel, and PowerPoint).
• Project management tools.

Benefits

• Ongoing training and development opportunities on offer.
• Annual leave loading of 17.5%.
• Flexible work arrangements – work from home for up to two days per week.
• Employee Assistance Program – also available for immediate family members.
• Generous Salary Sacrifice benefits.

If you are looking for the opportunity to be part of a passionate and driven team and contribute to achieving our mission of ‘Northern Queenslanders live happier, healthier, longer lives,’ we’d love to hear from you.

NQPHN aims to be an employer of choice for Indigenous Australians, and we encourage Aboriginal and Torres Strait Islander people to apply for this role.

To view the position description, please click here.

Your application should include:

• Cover letter Responding to the Key Selection Criteria (no more than two pages).
• Your resume.

To submit an application for this position, please send your application to recruitment@nqphn.com.au

Applications close Monday 20 February 2023 at 8am.

• Location: Cairns, servicing Cape York communities.
• Status:  Full time fixed term (until 30 June 2024).
• Salary: $69,125-76,805 per annum plus super.

Under Section 25 of the Queensland Anti-Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal or Torres Strait Islander community.

About us Apunipima Cape York Health Council is a community controlled Aboriginal and/or Torres Strait Islander health service, which provides culturally appropriate, family centred, primary health care services to the communities and people of Cape York.

About the opportunity The Integrated Team Care (ITC) Support Officer provides administrative and operational input to the ITC program and practicable support to the ITC Program Lead, Care Coordinators, and Outreach Workers who work with clients with chronic conditions and complex care needs.

It is a condition of employment for this position that the employee be vaccinated against COVID-19 in accordance with the organisational policy requirements.

Pre-employment screening for vaccination against Vaccine Preventable Diseases will be conducted for the successful applicant.

About you To be successful in this role you will have:

• proven experience providing high-level administrative support and implementing systems in a busy team environment
• current Blue Card positive notice or exemption, or willing and able to obtain prior to commencement
• understanding of the historical and contemporary issues that impact on Aboriginal and Torres Strait Islander people and their communities, particularly in Cape York
• ability to communicate sensitively and effectively with Aboriginal and/or Torres Strait Islander people in accordance with community protocols and customs
• current Queensland drivers licence.

Why Apunipima? Apunipima is a great place to work, with opportunities to grow and develop and an environment of respect. As an ITC Support Officer, you will enjoy an attractive remuneration package, 5 weeks annual leave, annual leave loading and generous salary packaging opportunities.

How to apply Don't miss the opportunity to join Apunipima. If you're interested in this role, visit Apunipima’s website to view the Position Description and submit your application Work For Us (apunipima.org.au), including your resume, referee details, and answers to the screening questions. Applications close on Sunday, 15 January 2023.

If you would like to have a confidential discussion about this role, or if you have any questions, please contact Renee Montgomery, Population Health Manager via 0459 860 819 or renee.montgomery@apunipima.org.au

Vacancy Reference Number: 7110

Apunipima Cape York Health Council is an equal opportunity employer. www.apunipima.org.au

Apunipima is a community-controlled health service offering great opportunities to grow and develop.

• Location: Cairns, servicing Cape York communities.
• Status: Full time Fixed Term (until 30 June 2024).
• Salary: $105,607-115,208 per annum plus super.

The filling of this position is specified. Applicants must provide contact details or a written reference from an Aboriginal and/or Torres Strait Islander person who is willing to support their application.

About us  Apunipima Cape York Health Council is a community controlled Aboriginal and/or Torres Strait Islander health service, which provides culturally appropriate, family centred, primary health care services to the communities and people of Cape York.

About the opportunity The Integrated Team Care (ITC) Lead manages the Apunipima ITC program. The position leads the ITC team to ensure individuals with chronic conditions and complex care needs receive systematic care planning, access to services, support and follow-up in accordance with patient care plans and program guidelines.

It is a condition of employment for this position that the employee be vaccinated against COVID-19 in accordance with the organisational policy requirements.

Pre-employment screening for vaccination against Vaccine Preventable Diseases will be conducted for the successful applicant.

About you To be successful in this role you will have:

• a nursing degree or diploma in Aboriginal and Torres Strait Islander Primary Health Care
• current registration with AHPRA as either a Registered Nurse or Aboriginal and Torres Strait Islander Health Practitioner
• demonstrated experience in the management of a range of chronic conditions and the use of chronic condition care plans and pathways
• experience as team lead/manager with understanding of the historical and contemporary issues that impact on Aboriginal and/or Torres Strait Islander people and their communities, particularly in Cape York
• ability to communicate sensitively and effectively with Aboriginal and/or Torres Strait Islander people in accordance with community protocols and customs
• current Queensland drivers licence.

Why Apunipima? Apunipima is a great place to work, with opportunities to grow and develop and an environment of respect. As ITC Program Lead, you will enjoy an attractive remuneration package, five weeks annual leave, annual leave loading and generous salary packaging opportunities.

How to apply Don't miss the opportunity to join Apunipima. If you're interested in this role, visit Apunipima's website to view the Position Description and submit your application Work For Us (apunipima.org.au), including your resume, referee details and answers to the screening questions. 

Applications close on Sunday, 15 January 2023.

If you would like to have a confidential discussion about this role, or if you have any questions, please contact Renee Montgomery, Population Health Manager via 0459 860 819 or renee.montgomery@apunipima.org.au

Vacancy Reference Number: 7110

Apunipima Cape York Health Council is an equal opportunity employer. www.apunipima.org.au

Clinical

• Perform clinical duties within required level of clinical competency, according to best available evidence.
• Duties include triage, immunisations and other injections, wound management, chronic disease management, ECGs, and collection of pathology samples.
• Assist doctors with clinical procedures and maintain clinical documentation.
• Explain procedures to patients, providing them with support and reassurance.

Patient services

• Assist with triage, data management diagnostic services, networking with other providers, planning and management of patient care, and patient advocacy.
• Telephoning patients with test results as directed by medical staff.

Improvement and patient health outcomes

• Conduct preventative/screening procedures.
• Assist with patient education and community health promotion activities.
• Coordinate patient recall and outreach programs, GP management plans, and team care arrangements. 

Patient visits

• Provide home/hospital visits as required for monitoring support, including antenatal and post-natal care and health assessments.

Equipment and supplies

• Ensure sterilisation and maintenance of clinical equipment.
• Maintain stocks of clinical supplies, including correct storage (such as refrigeration), removal and disposal of out-of-date stock, and ordering supplies.
• Provide input in purchasing relevant clinical equipment and supplies.

Compliance

• Maintain awareness of current and new legislation to ensure the practice is complying with all statutory and regulatory obligations including infection control, sterilisation, hazardous materials and safe handling/disposal of medical waste, records management, WHS, and accreditation. 
• Ensure relevant personnel are kept informed and changes made to systems and procedures as required.

Infection prevention and control coordination

• Maintain the practice's systems and processes for hand hygiene, environmental cleaning, spills management, and practice team immunisations in accordance with practice policy and procedure. 
• Manage the practice's sterilisation process, ensuring sterility and integrity in the process.
• Ensure the practice's waste management complies with local, state, and federal regulations.

Professional

• Act within the practice and nursing codes of ethics and at an appropriate level of clinical competence at all times.
• Maintain awareness of current evidence and research on clinical practices and inform/educate other practice staff.
• Change systems and procedures to ensure compliance with best available evidence as applicable.

Workplace health and safety

• Consistently be aware of, and comply with, workplace health and safety requirements.

General

• Delegation of tasks to other medical and non-medical staff.
• Provide direct and indirect supervision to other nurse(s).
• Assist with other practice duties as required.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your COVID-19 vaccination status?
• Are you currently registered with the Australian Health Practitioner Regulation Agency (AHPRA)?
• Which of the following medical practice management software do you have experience with?
• Which of the following First Aid accreditations do you currently hold?
• Which of the following Microsoft Office products are you experienced with?