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NQPHN is looking for a Practice Support and Stakeholder Specialist – Workforce Planning and Prioritisation to join the team.
Northern Queensland PHN
Level 3, 36 Shields Street, Cairns Qld 4870
Part time
NQPHN People and Culture Team
recruitment@nqphn.com.au
(07) 4034 0300
NQPHN vacancies
First Name
Jade
Last Name
Mills
Phone Number
(07) 4034 0300
Email Address
recruitment@nqphn.com.au
Closing date
Job Description

About us

Northern Queensland Primary Health Network (NQPHN) is one of 31 regionalised and independent PHNs established nationally by the Commonwealth Department of Health and Aged Care to provide local communities with better access to improved primary healthcare services.

The NQPHN region extends from St Lawrence in the south coast, up to the Torres Strait in the north, and west to Croydon and Kowanyama.

NQPHN aims to improve health outcomes for all residents by supporting, investing in, and working collaboratively with local Hospital and Health Services, the primary healthcare sector, local government areas (LGAs), other health organisations, and the wider community.

Find out more about NQPHN at www.nqphn.com.au

The role

This position will coordinate the support and understanding of the workforce needs and training capacity of General Practice and GP Registrars in the NQPHN region as part of the for delivery of the GP Workforce Planning and Prioritisation (GP WPP) Program. 

The Australian General Practice Training (AGPT) Program is a postgraduate vocational training program for medical practitioners wishing to pursue a career in general practice in Australia. The AGPT Program is a three to four-year training program that offers 1,500 commencing training places each year. Selection into the AGPT Program is a competitive merit-based process.

From 1 February 2023, program governance for the administration of the AGPT program is the responsibility of the GP colleges (RACGP and ACRRM). The transition of the AGPT program to a college-led model will streamline pathways for GP registrars to deliver a general practice workforce that meets community needs. When a GP registrar has successfully completed their training under the AGPT program, they become a ‘fellow’ of one or both colleges and registered as a specialist general practitioner with the Medical Board of Australia. 

The GP WPP activity will deliver robust, independent, evidence-based advice to the Department and GP colleges to inform AGPT training placement priorities at the general practice catchment (GP catchment) level. This will support the delivery of a GP workforce to meet current and future GP workforce needs and address workforce shortages. GP WPP analysis will inform distribution targets set by the Department and will assist the GP colleges in placement decisions and training capacity planning.

The successful candidate will be able to demonstrate:

  • tertiary qualifications or relevant experience in health, business, communications, or a related field
  • proven track record in customer service and stakeholder engagement, including the ability to build relationships, foster networks and support partnerships with internal and external stakeholders including General Practitioners, practice managers, Hospital and Health Services, and Aboriginal Community Controlled Health Organisations (ACCHOs)
  • strong interpersonal skills with the ability to build and maintain productive relationships and foster networks and linkages
  • strong understanding of the health system including Primary Health Networks (PHNs) and their purpose
  • experience in facilitation and/or delivery of training and information to individuals and/or small groups
  • attention to detail and advanced written and verbal communication skills with experience in producing plans and reports
  • demonstrated strong organisational and project management skills with an ability to manage competing timelines and prioritise deliverables 
  • well-developed analytical and problem-solving skills including interpretation of relevant data reports and the ability to undertake analysis of stakeholder feedback
  • ability to work independently and effectively within a diverse team and collaborate with other internal portfolios
  • relevant and current knowledge of requirements of Australian General Practice Training, RACGP Vocational Training Standards, ACRRM Training Standards for Supervisors and Training Posts, National Terms and Conditions for the Employment of Registrars (NTCER) (highly desirable)

Other requirements

  • Current Drivers Licence.
  • Provide a National Police Check less than three months old.
  • Be able to meet the requirements of a Working with Children (Blue Card) Queensland (if required).

This role is Part Time 0.5FTE and will commence in January 2023.

If you are looking for the opportunity to be part of a passionate and driven team and contribute to achieving our mission of ‘Northern Queenslanders live happier, healthier, longer lives,’ we’d love to hear from you.

NQPHN aims to be an employer of choice for Indigenous Australians, and we encourage Aboriginal and Torres Strait Islander people to apply for this role.

View the position description here.

Your application should include:

  • cover letter (not exceeding two pages)
  • response to the Key Selection Criteria (no more than two pages)
  • your resume.

To submit an application for this position, please send your application to recruitment@nqphn.com.au

Applications close 9 Friday December 2022 at 5pm.

NQPHN is looking for a Practice Support and Stakeholder Program Officer – Workforce Planning and Prioritisation to join the team.
Northern Queensland PHN
Level 3, 36 Shields Street, Cairns, Qld 4870
Part time
NQPHN People and Culture Team
recruitment@nqphn.com.au
(07) 4034 0300
NQPHN vacancies
First Name
Jade
Last Name
Mills
Phone Number
(07) 4034 0300
Email Address
recruitment@nqphn.com.au
Closing date
Job Description

About us

Northern Queensland Primary Health Network (NQPHN) is one of 31 regionalised and independent PHNs established nationally by the Commonwealth Department of Health and Aged Care to provide local communities with better access to improved primary healthcare services.

The NQPHN region extends from St Lawrence in the south coast, up to the Torres Strait in the north, and west to Croydon and Kowanyama.

NQPHN aims to improve health outcomes for all residents by supporting, investing in, and working collaboratively with local Hospital and Health Services, the primary healthcare sector, local government areas (LGAs), other health organisations, and the wider community.

Find out more about NQPHN at www.nqphn.com.au

The role

This position will support and understand the workforce needs and training capacity of General Practice and GP Registrars in the Northern Queensland PHN region as part of the delivery of the GP Workforce Planning and Prioritisation (GP WPP) Program

The Australian General Practice Training (AGPT) Program is a postgraduate vocational training program for medical practitioners wishing to pursue a career in general practice in Australia. The AGPT Program is a three to four-year training program that offers 1,500 commencing training places each year. Selection into the AGPT Program is a competitive merit-based process.

From 1 February 2023, program governance for the administration of the AGPT program is the responsibility of the GP colleges (RACGP and ACRRM). The transition of the AGPT program to a college-led model will streamline pathways for GP registrars to deliver a general practice workforce that meets community needs. When a GP registrar has successfully completed their training under the AGPT program, they become a ‘fellow’ of one or both colleges and registered as a specialist general practitioner with the Medical Board of Australia. 

The GP WPP activity will deliver robust, independent, evidence-based advice to the Department and GP colleges to inform AGPT training placement priorities at the general practice catchment (GP catchment) level. This will support the delivery of a GP workforce to meet current and future GP workforce needs and address workforce shortages. GP WPP analysis will inform distribution targets set by the Department and will assist the GP colleges in placement decisions and training capacity planning.

The successful candidate will be able to demonstrate:

  • tertiary qualifications or relevant experience in health, business, communications, or a related field
  • proven track record in customer service and stakeholder engagement, including the ability to build relationships, foster networks, and support partnerships with internal and external stakeholders including general practitioners, practice managers, Hospital and Health Services, and Aboriginal Community Controlled Health Organisations (ACCHOs)
  • strong interpersonal skills with the ability to build and maintain productive relationships and foster networks and linkages
  • strong understanding of the health system including Primary Health Networks (PHNs) and their purpose
  • experience in facilitation and/or delivery of training and information to individuals and/or small groups
  • attention to detail and advanced written and verbal communication skills with experience in producing plans and reports
  • demonstrated strong organisational and project management skills with an ability to manage competing timelines and prioritise deliverables
  • well-developed analytical and problem-solving skills including interpretation of relevant data reports and the ability to undertake analysis of stakeholder feedback
  • ability to work independently and effectively within a diverse team and collaborate with other internal portfolios
  • relevant and current knowledge of requirements of Australian General Practice Training, RACGP Vocational Training Standards, ACRRM Training Standards for Supervisors and Training Posts, National Terms and Conditions for the Employment of Registrars (NTCER) (highly desirable).

Other requirements

  • Current Drivers Licence.
  • Provide a National Police Check less than three months old.
  • Be able to meet the requirements of a Working with Children (Blue Card) Queensland (if required).

This is a Part – Time role 0.8FTE and will commence in January 2023

If you are looking for the opportunity to be part of a passionate and driven team and contribute to achieving our mission of ‘Northern Queenslanders live happier, healthier, longer lives,’ we’d love to hear from you.

NQPHN aims to be an employer of choice for Indigenous Australians, and we encourage Aboriginal and Torres Strait Islander people to apply for this role.

View the position description here.

Your application should include:

  • cover letter (not exceeding two pages)
  • response to the Key Selection Criteria (no more than two pages)
  • your resume.

To submit an application for this position, please send your application to recruitment@nqphn.com.au

Applications close Friday 9 December 2022 at 5pm.

 

Proactive Physiotherapy is looking for a Clinic Receptionist to join their team in Cairns.
Proactive Physiotherapy Cairns
179 Jensen St, Edgehill, QLD, 4870
Part time
Makiko Omae
pm@proactivephysio.com.au
(07) 4053 6222
Health provider vacancies
First Name
Makiko
Last Name
Omae
Phone Number
0740536222
Email Address
pm@proactivephysio.com.au
Closing date
Job Description

Are you the Motivated and Dynamic Person We Are Looking for?

Are you looking for a positive work environment where your hard work is valued? If you’ve got a passion for customer service and systems, you’re skilled in interpersonal relationships and you’re a lightning-fast learner, you might just be the person we’re looking for.

We’re a Physiotherapy Clinic aiming to help people get back to their best. Proactive Physiotherapy is respected for providing high quality, results-focused physiotherapy services, with a holistic approach to health.

We empower our clients to take control of their health so that they can lead a more active and quality lifestyle, for the long term!

We have a fun-loving, dedicated team that is committed to excellence, always sees the upside to any situation, and maintains the strength and flexibility to change course as our business evolves.

About you

If you have the following attributes, then you may just be what we are looking for!

  • You are smart, quick and confident.
  • You have super high emotional intelligence and fantastic people skills!
  • You are extremely accountable for your outcomes.
  • You thrive on personal development.
  • You absolutely want to grow!
  • You demand excellence of yourself and thrive on feedback.
  • You are energised and create energy.
  • You are a lighting fast learner.
  • You're highly resilient and adaptable.
  • You have excellent computer skills
  • You are flexible in your availability to work
  • You may not have prior experience within this setting but if you bring all of the above then we want to hear from you!

About us

We have a team of six clinicians, who are physios focused on treating musculoskeletal and pelvic health conditions.

As an expanding but established business, every member has a huge role in the success of the company. You will be well respected and be challenged to up-skill, and there's always room for your creativity to shine!

This role is a part-time position for the successful candidate who will work closely with our Physios and admin team to help provide an exceptional client experience and to assist with various front desk tasks within our busy Clinic.

Tasks and responsibilities

  • Customer Service – Provide a top-level customer service interaction for our clients, organising client schedules, handling payments and all with positive people skills!
  • Being involved in the daily operations of the clinic.
  • Managing appointments and bookings for patients.
  • Taking payments and invoicing.
  • Liaising with practise manager.
  • Practitioner Support – following up on communication between clients and practitioners as required.
  • Maintaining a clean clinic environment for clients and staff.
  • Bring our small business to the next level and embrace responsibilities and tasks.
  • Maintaining clinic washing services.

Qualifications and experience

  • Previous experience in medical, allied health or legal reception would be highly regarded, but not essential.
  • Understanding of HICAPS, Medicare, Workcover, DVA programs also highly regarded but not essential.
  • Extremely high-level multitasker, being able to work in a busy and high paced environment.
  • Excellent written and verbal communication.
  • Thrive in building relationships with clients.

Benefits

  • Working with a fun and social team. Forget the traditional corporate culture. We’re all family and here to support you however we can!
  • Physios working right by your side! The most ergonomic team possible.
  • Full training provided on the job, to make sure you are fully confident in your role.
  • We have regular meetings, celebrate our wins and enjoy social team outings.

Think this sounds like you? Then we welcome you to apply. We look forward to hearing from you!

Please include your availability in your application, and a short bio so we get to know you a bit prior to going through your CV!