Medical Receptionist

Date posted: Monday 06 November 2023
Closing date: Monday 20 November 2023

Clements Medical are seeking a dedicated and organised person to join their Townsville City Practice Team at Clements Medical. As a vital member of the practice, you will play a key role in creating a positive and welcoming environment for patients.

Who are we

Clements Medical is a group of medical practices providing a full range of general practice services in a modern and well-equipped facility. 

Roles and responsibilities

• Greet patients and visitors in a warm and friendly manner, ensuring they feel comfortable and valued from the moment they arrive. 
• Work collaboratively and supportively with a professional team of colleagues.
• Efficiently manage phone calls, schedule appointments, and maintain appointment calendars for health care providers.
• Collect patient information, verify Medicare details, and ensure accurate data entry into electronic medical records. 
• Coordinate patient check-in and check out processes, addressing inquiries, and providing necessary forms and/or documents. 
• Maintain the cleanliness and organisation of the reception area to create a welcoming and professional atmosphere.
• Handle confidential patient information with the utmost discretion and adhere to all privacy and regulations. 

Experience

• Previous experience as a medical receptionist or in a similar administrative role is preferred. 
• Customer Service focused role.
• Strong organisational skills and attention to detail to manage appointment scheduling and patient records accurately. 

Benefits

• Competitive salary
• Supportive and inclusive team culture

To apply, please email Simone Ryan at manager@clementsmedical.com.au