In this full time role, you will be responsible for overseeing the smooth and efficient operation of our thriving general practice. This is a strategic position that plays a vital role in ensuring the practice meets its objectives and provides exceptional patient care.
What you'll be doing
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Manage all administrative and operational aspects of the practice, including staff scheduling, inventory management, and financial administration.
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Implement and monitor policies, procedures, and systems to enhance practice efficiency and patient satisfaction.
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Oversee the recruitment, training, and performance management of the administrative team.
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Liaise with medical staff, patients, and external stakeholders to resolve issues and improve service delivery.
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Analyse practice data and identify opportunities for process improvements and growth.
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Ensure compliance with all relevant healthcare regulations and legislation.
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Contribute to the strategic planning and decision-making for the practice.
What we're looking for
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Experience in a practice management or senior administrative role within the healthcare industry.
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Strong understanding of the Australian healthcare system, including Medicare, private health insurance, and regulatory requirements.
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Exceptional organisational and problem-solving skills, with the ability to multitask and prioritise effectively.
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Excellent communication and interpersonal skills, with the ability to liaise effectively with a diverse range of stakeholders.
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Proficient in the use of practice management software and other business technologies.
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Demonstrated ability to lead and motivate a team, with a focus on continuous improvement.
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Tertiary qualification in a relevant field, such as business, health administration, or a related discipline.
What we offer
At The Doctors Mackay, we are committed to providing a supportive and rewarding work environment for our employees. You will have access to a range of benefits, including competitive remuneration, opportunities for professional development, and a collaborative team culture. We value work-life balance and offer flexible working arrangements to help you achieve your personal and career goals.
About us
The Doctors Mackay is a leading general practice serving the West Mackay community. With a team of experienced and dedicated medical professionals, we are committed to delivering high-quality, patient-centred healthcare. As a growing practice, we are constantly seeking new ways to expand our services and enhance the patient experience.
If you are an experienced practice manager with a passion for healthcare and a drive to make a difference, we encourage you to apply for this exciting opportunity. Please click the "Apply Now" button to submit your application.
