From 1 July 2024, Northern Queensland Primary Health Network (NQPHN) will implement a new model of mental health stepped care services across the greater Cairns, Townsville, and Mackay regions, including rural areas.

Improving access to high quality mental health services and improving the coordination of care for people experiencing mental health challenges are important goals for NQPHN. 

In 2024, NQPHN will be engaging with the sector to progress a range of exciting initiatives. Some initiatives have a focus on redesigning the current system, so it is easier for people to navigate and access the types of services they need. Other initiatives will focus on commissioning new services. 

In 2022, PwC Australia was engaged by Northern Queensland Primary Health Network (NQPHN) to conduct a review of mental health stepped care services across the northern Queensland region.