You will showcase the following skills:

• excellent communication 
• exceptional customer service 
• high level organisational 
• leadership 
• initiative and the ability to be proactive 
• strong attention to detail 
• the ability to multitask and work in a fast-paced environment. 

Key duties will include: 

• effective, positive supervision and leadership of team members 
• managing all operational elements, including policies, procedures, and compliance 
• coordinating recruitment of clinical and non-clinical staff 
• reviewing and monitoring systems, processes and procedures alongside recognising and implementing changes and improvements as necessary. 

Please send your application to Dr Carmel Hickey at manager@eachamedicalcentre.com.au

Qualifications and experience

• Demonstrates a high standard of patient service.
• Demonstrates the ability to communicate confidently at various levels and with a range of audiences.
• Self motivated, reliable, and trustworthy.
• High level of accuracy and attention to detail.
• Ability to handle difficult situations with empathy and respect.

Tasks and responsibilities

• Greeting patients and other callers in a professional and courteous manner.
• Attending to patient enquiries, liaising with doctors, pharmacists and other health professionals, and supporting staff.
• Having knowledge of MBS item numbers and billing procedures.
• Supporting the day-to-day operations of the medical centre and completing the various administrative tasks promptly.
• Maintaining professionalism and adhering to strict confidentiality of patient and business information at all times.
• Adapting to various workloads.

Please send your application to Dr Carmel Hickey at manager@eachamedicalcentre.com.au