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Distress Brief Support codesign

Community members and service providers in the Tablelands region and Mareeba shire recently met in the first codesign session for the new Distress Brief Support (DBS) trials.

04/06/2024 - 12:00

Our Region, Our people: Meet Pier

Psychologist creates better lives for vulnerable young people on Tablelands

13/11/2023 - 8:51
Eacham Medical Centre is seeking expressions of interest from suitably qualified candidates who are looking for a career in management. We are located in Malanda, FNQ.
Eacham Medical Centre
Tablelands
Shop 2, 17 Catherine Street, Malanda
Practice Manager
Full time
Dr Carmel Hickey
manager@eachammedicalcentre.com.au
(07) 4096 5999
Health provider vacancies
First Name
Carmel
Last Name
Hickey
Phone Number
(07) 4096 5999
Email Address
manager@eachammedicalcentre.com.au
Closing date
Job Description

You will showcase the following skills:

  • excellent communication 
  • exceptional customer service 
  • high level organisational 
  • leadership 
  • initiative and the ability to be proactive 
  • strong attention to detail 
  • the ability to multitask and work in a fast-paced environment. 

Key duties will include: 

  • effective, positive supervision and leadership of team members 
  • managing all operational elements, including policies, procedures, and compliance 
  • coordinating recruitment of clinical and non-clinical staff 
  • reviewing and monitoring systems, processes and procedures alongside recognising and implementing changes and improvements as necessary. 

Please send your application to Dr Carmel Hickey at manager@eachamedicalcentre.com.au

Eacham Medical Centre is seeking applications from individuals who are highly motivated and capable of working in a fast-paced environment.
Eacham Medical Centre
Tablelands
Shop 2, 17 Catherine Street, Malanda
Medical Receptionist
Full time
Dr Carmel Hickey
manager@eachammedicalcentre.com.au
(07) 4096 5999
Health provider vacancies
First Name
Carmel
Last Name
Hickey
Phone Number
(07) 4096 5999
Email Address
manager@eachammedicalcentre.com.au
Closing date
Job Description

Qualifications and experience

  • Demonstrates a high standard of patient service.
  • Demonstrates the ability to communicate confidently at various levels and with a range of audiences.
  • Self motivated, reliable, and trustworthy.
  • High level of accuracy and attention to detail.
  • Ability to handle difficult situations with empathy and respect.

Tasks and responsibilities

  • Greeting patients and other callers in a professional and courteous manner.
  • Attending to patient enquiries, liaising with doctors, pharmacists and other health professionals, and supporting staff.
  • Having knowledge of MBS item numbers and billing procedures.
  • Supporting the day-to-day operations of the medical centre and completing the various administrative tasks promptly.
  • Maintaining professionalism and adhering to strict confidentiality of patient and business information at all times.
  • Adapting to various workloads.

Please send your application to Dr Carmel Hickey at manager@eachamedicalcentre.com.au

Suicide prevention
Connected, compassionate support will be available for anyone experiencing distress
Tablelands one of only two Queensland sites for new suicide prevention service trial.
A new suicide prevention service trial has been announced for the Tablelands.

One of only two new Distress Brief Support trials in Queensland will be established in the Tablelands region following the recent announcement of the Australian and Queensland Government jointly funded service.

The Distress Brief Support service offers an immediate compassionate response for any person experiencing psychological distress, and who may be at heightened risk of suicide.

While the Tablelands location is yet to be announced, the service will be codesigned to meet the local needs of North Queensland and will be delivered in partnership between Northern Queensland Primary Health Network (NQPHN) and Cairns and Hinterland Hospital and Health Service (CHHHS).

NQPHN Chief Executive Officer Robin Whyte said the announcement was good news for the Cairns and Hinterland region, and would provide another level of much-needed support.

“Suicide prevention is a complex issue and given the diversity and geographic location of the NQPHN catchment, there is a real need for a service for anyone experiencing distress,” Ms Whyte said.

“A key priority for NQPHN is to encourage and promote a regional approach to suicide prevention, and we are proud to partner with Cairns and Hinterland HHS and the local communities to further address the health gaps in our region.”

Ms Whyte said the Distress Brief Support service would provide two types of support for anyone experiencing distress.

“The first tier of support is a community touchpoint who will provide an immediate compassionate response. The community touchpoints will then refer the person in distress to the Distress Brief Support short-term support team,” Ms Whyte said.

“The service will provide up to 14 days of support with an aim to working through the underlying drivers of their distress, manage their distress, and support them to feel connected.

“Support will also be provided to friends, family, and caregivers of those experiencing psychosocial distress to better equip their loved one.”

CHHHS Mental Health Clinical Director Mike Tervit said providing the Distress Brief Support service to the Tablelands region would allow local community members the benefit of remaining close to home, while receiving immediate support and understanding on how to effectively manage their distress and how and where to seek further help.

NQPHN has a strong commitment to integrated mental health service planning and delivery, and will work with CHHHS to undertake local consultation to meet local needs.

Suicide prevention NQPHN news
Tablelands
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Our Region, Our People: Meet Kim

Mulungu team leader is devoted helping First Nations people through ITC program

04/09/2023 - 9:00

Personal Care Worker

Enjoy a fulfilling role supporting clients to remain independent in the community and in their homes where you will be supported by a passionate team of people. New employees receive $500 on commencement!

12/01/2023 - 10:19

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Northern Queensland Primary Health Network
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Cairns Qld 4870
(07) 4034 0300

Northern Queensland Primary Health Network (NQPHN) is one of 31 regionalised and independent PHNs established nationally to provide local communities with better access to improved primary healthcare services, helping North Queenslanders live healthier, happier, longer lives.

NQPHN acknowledges the Aboriginal and Torres Strait Islander peoples as Australia's First Nation Peoples and the Traditional Custodians of this land. We respect their continued connection to land and sea, country, kin, and community. We also pay our respect to their Elders past, present, and emerging as the custodians of knowledge and lore.

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