Primary care engagement and support

Immunisation is a simple, safe, and effective way of protecting people against harmful diseases before they come into contact with them. Immunisation protects not only individuals, but also others in the community by reducing the spread of preventable diseases.
Northern Queensland Primary Health Network (NQPHN) supports vaccine service providers in increasing immunisation coverage within the North Queensland region through the National Immunisation Program (NIP) Schedule and the Immunisation Schedule Queensland.
Immunisation resources, including training and education opportunities, are provided below.
- PRODA registration is required for the Organisation or the Individual to access AIR
- Application to register as a vaccination provider
- Australian Immunisation Register (AIR) update
- March 2024 Changes to Reporting Vaccination Encounters to AIR
- Supporting and understanding delegations in HPOS to enable access to the AIR resource Supporting and understanding delegations in HPOS to enable access to the Australian Immunisation Register | NCIRS
- Using the AIR – e-learning education modules
- Enhancing the data quality of vaccination encounters
- Resources for health professionals including reports
- Australian Immunisation Register 010A Due/Overdue Report by Immunisation Practice User Guide
- AIR Reports: for Pharmacies
- Print proof of vaccinations from the AIR Site
- Submitting information through AIR
- Update Vaccination data already submitted to the AIR site
- Uploading AIR forms using HPOS form upload
- National Immunisation Program Schedule | Australian Government Department of Health and Aged Care
- Queensland Immunisation Schedule
- Queensland Paediatric Respiratory Syncytial Virus Prevention Program
- Aboriginal and Torres Strait Islander Vaccination Program
- Shingles (Herpes Zoster) vaccine information
- Shingles (Herpes Zoster) resources
Download the A5 size bravery certificate to give your little patients after receiving their vaccinations.
- Catch-up immunisations – Australian Immunisation Handbook
- National Immunisation Catch-up Calculator
- NCIRS measles vaccination catch-up guide
When working out a catchup schedule for a patient, please refer to resources from the Australian Immunisation Handbook.
- Australian Immunisation Handbook
- Australian Immunisation Handbook mobile app
- Influenza information for Queensland vaccine service providers
- Influenza vaccination 2022 – information and resources for health professionals
- Information for GPs – people with egg allergies
- MumBubVax is a new evidence-based website that assists in answering questions about vaccination in pregnancy and for new babies.
- Pneumosmart Vaccination Tool
- The National Centre for Immunisation Research and Surveillance (NCIRS) has developed fact sheets and resources for immunisation providers, including disease and safety fact sheets.
- Free Influenza Vaccination Program stakeholder toolkit
Public Health Units are located within Hospital and Health Services (HHSs) across the state. Public Health Units focus on:
- protecting health
- preventing disease, illness and injury
- promoting health and wellbeing at a population or whole of community level.
Contact the Public Health Unit closest to you here.
Australian Immunisation Register (AIR) general enquiries (assistance with immunisation histories for parents and VSPs): 1800 653 809
Northern Queensland PHN is supporting the Australian Government’s COVID-19 vaccination program rollout, working closely with healthcare providers and all levels of government, as well as other key partners in health, to ensure a successful vaccine rollout across our region.
For more COVID-19 vaccine information click here.
- Immunisation adults and seniors
- Immunisation infants, children, and young people
- COVID-19 Vaccination Reminder Program for Adults aged 75 years and older
- Pneumococcal Vaccination Recall Program for Adults aged 70 years and older
Access to GoShare bundles is available with a membership login. Find out more here.
- Online courses for immunisation providers from Queensland Health
- NCIRS - Sharing knowledge about immunisation
- Australian Immunisation Register (AIR) - eLearning
- Using the Australian Immunisation Register (AIR)
- ASCIA – Anaphylaxis e-training for health professionals 2023
- Department of Health - National vaccine storage guidelines 'Strive for 5'
- Department of Health – Immunisation Handbook
- MumBubVax eLearning modules for healthcare providers
- Department of Health – Childhood Immunisation video resources
- Immunisation Coalition webinars
- Immunisations for travel - Department of Health and Aged Care
- The National Vaccine Storage Guidelines ‘Strive for 5’ resource collection – Includes guidelines, posters, stickers and appendices.
- Cold chain breaches – Queensland Health
- Order, store and manage vaccines
- Following vaccination – what to expect and what to do – available to download and orders for hard copy
- Injection site reactions information sheet
- How to report an adverse event following immunisation – Queensland Health
Resources
Board and Governance

Jeff is an experienced Chair, Director, Chief and Senior Executive with a passion to see individuals, teams, organisations, their boards, communities, and regions thrive - now and into the future. He ...
Read bioSharon has more than 42 years of experience working in the health sector across a range of rural regional and tertiary health care services in the public sector for both Queensland and South Australia...
Read bioSue is the Chief Executive of Gurriny Yealamucka Health Service, a community-based health organisation that delivers holistic primary health care to the people of Yarrabah, an Aboriginal community nea...
Read bioDuring her time as CEO, Sue has led the drive for the transfer of responsibility for delivering primary healthcare services from the Queensland Government to Gurriny Yealamucka, a first in Queensland, with Gurriny now looking after all primary healthcare services in the community, including women’s and maternal health, sexual health, chronic disease, and social and emotional wellbeing.
In 2016, Sue was also a key driver for the establishment of the first pharmacy to open in Yarrabah in nearly 20 years, ensuring the Yarrabah community had a wider range of primary and allied health services.
Prior to her appointment as CEO in 2012, Sue was the Finance Manager at Gurriny Yealamucka for more than five years, leading and managing the day-to-day financials of the organisation with a budget of $8 million.
Sue has also previously worked with Cape York Digital Network, implementing and rolling out projects within each Cape community around the use of technology, and Gindaja Treatment and Healing Centre in Yarrabah, an Aboriginal and Torres Strait Islander residential rehabilitation service which caters for both men and women with drug and alcohol-related problems.
A proud Aboriginal woman who grew up in Yarrabah, Sue is passionate about closing the gap in Indigenous health disadvantage. Sue was appointed a director of Northern Queensland Primary Health Network in 2017.
Tara Diversi is the CEO of Sophus Nutrition, a digital nutrition platform that improves accessibility and affordability of expert nutrition and dietetic care through the combination of evidence-based ...
Read bioTara is an Accredited Practising Dietitian and Advanced Sports Dietitian starting her career in Cairns in private practice in 2003 and working in almost all areas of dietetics. To complement her dietetic studies (MND, BHSc), Tara holds an MBA, two post-graduate psychology qualifications (GDipPsyc; PGDipPsyc) and Graduate Certificate in Higher Education. She is the author of four books, nine textbook chapters, and six peer-reviewed papers.
After growing up in Kunnunurra and Cairns, Tara’s initial passion and work focused on Indigenous health in Australia and Papua New Guinea which drives her continued interest in improving health and outcomes for Aboriginal and Torres Strait Islander peoples. She has also worked extensively in sports nutrition, mental health, and incorporating behavioural economics into healthcare.
Outside of work, Tara enjoys seeing people stretch their comfort zones – whether it is her daughter learning something new, clients swimming over insane distances or in extreme temperatures, or a new health professional seeing their first client. She believes in the power of individual contribution to make significant positive impact on individuals, groups, and communities.
Ms Michelle Hardy has been an active advocate for older Australians and those living with disabilities for 30 years. As a qualified CPA, she has extensive financial management and project management e...
Read bioDr Konrad Kangru B.App Sci, MBBS, FRACGP gained his MBBS from the University of Queensland in 2000, has been in private rural General Practice in the Whitsundays region of Queensland since 2005, where...
Read bioDr Kangru has also undertaken and presented his research on the self-care of rural doctors, and has special interests in medical education and diabetes management, particularly in up-skilling colleagues about this important condition. He is passionate about reducing the disparity in outcomes for patients living in rural and remote communities, and ensuring that every clinician providing care to these areas is as well supported as they possibly can be.
Tanika is a proud Guugu Yimidhirr Bama, from Hope Vale, Far North Queensland. While being raised in Hope Vale, Tanika went onto boarding school and then University in Townsville. She’s completed a bac...
Read bioTanika is an experienced professional and has skills in areas of health service management, rural and remote health services delivery, Indigenous and population health.
Tanika’s previous roles and experience include Acting CEO for the Northern Aboriginal and Torres Strait Islander Health Alliance (NATSIHA), Public Health Nurse Clinical Lead for the Young Person’s Check (YPC) program in Yarrabah, and Chief Operations Officer of the National Aboriginal and Torres Strait Islander Health Worker and Practitioner Association (NATSIHWP) in Canberra.
Currently, Tanika is the Rheumatic Heart Disease Nurse Navigator for Torres and Cape Hospital and Health Service, and looks after both Paediatric and adult patients throughout this region.
Tanika has strong stakeholder relationship skills with experience in Canberra, Cairns, Cape and Torres, and Hospitals and Aboriginal Community Controlled Health Organisations (ACCHOS) relaying clinical knowledge and facilitating patient transfers from Townsville through to the Torres Strait. These engagements have been at national, state, and community levels. With this comes great communications skills.
In-line with her Masters in Public Health, Tanika completed a subject in disaster management in 2023 which was put to good use when the floods came after Cycline Jasper. Tanika, with the extensive help from community on the ground and a local airline, they managed to send seven planes of supplies and donations to Cooktown, Wujal, and the Hope Vale area for those in need. This achievement has highlighted even more the importance of Public Health Management but what a community is capable of from out standing local leadership on the ground.
Miss Parker is still actively involved in a national advisory committee with the Congress of Aboriginal and Torres Strait Islander Nurses and Midwives (CATSINaM), AHPRA, and other national stakeholders. These engagements have assisted Tanika in obtaining extensive insight into the operations of federal, state, and local levels of government, and community-based organisations, along with the funding aspects that are attached to the three tiers of government.
Toni has been part of the Townsville medical community since arriving as a medical student in 1998, 20 years of that as a specialist General Practitioner. As part of her passion for providing high lev...
Read bioGerard has extensive strategic management experience in complex healthcare environments both within the profit and not-for-profit private healthcare sectors at CEO level. His broad and diverse experi...
Read bioAs a qualified CPA with extensive healthcare management training and experience, he has contemporary governance experience at a board level with several companies (for-profit and not-for-profit), working collaboratively with other directors ensuring good governance and achieving strategic healthcare service outcomes.
During his career, Gerard has developed strong professional relationships with some of Queensland's leading medical specialists, general practitioners, and major healthcare service providers – collaboratively developing successful business partnerships with leading national radiology, pathology, pharmacy, medical, and allied health service companies.
His most recent role being Executive Director of a group of private hospitals, having strategic and executive management oversight of major hospital and healthcare services in Bundaberg, Rockhampton, Mackay and Townsville. Having a focus on health service planning and growth, he oversighted the delivery of a number of successful infrastructure projects.
Having now lived and worked professionally in North Queensland for over 10 years, he has a desire to continue contributing to the on-going development and delivery of healthcare services in our regional communities.
Gerard is currently Chair of NQPHN's Finance, Audit, and Risk Management committee.
Resources
SMS Emergency Alert System
Flood and cyclone information
Residential aged care
Workforce support
Infection control (including PPE)

If you are well, you do not need to wear a surgical mask. There is little evidence that widespread use of surgical masks in healthy people prevents transmission in public.
For more information visit the Department of Health’s surgical mask fact sheet or visit the World Health Organisation’s website, which offers advice on when and how to use masks.
Resources

Symptoms can include:
- fever
- coughing
- sore throat
- shortness of breath.
If you are sick and think you might have COVID-19, check your symptoms using healthdirect's Coronavirus (COVID-19) Symptom Checker.
If you have serious symptoms, such as difficulty breathing, call 000 for urgent medical help.
If you have any symptoms of COVID-19, you need to get tested. You can find a testing clinic here.
If you need to get tested for COVID-19, it’s important to call before going to your medical centre or local emergency rooms. Going straight there could put others at risk.
Find out more about the COVID-19 vaccine, the rollout strategy, and how to book an appointment to be vaccinated, as well as other important COVID-19 information you need to know.
For more information about COVID-19, including latest updates, visit the Australian Government Department of Health website, Queensland Health, or Healthdirect.
Testing and Fever Clinics, as well as GP Respiratory Clinics, are specialist clinics for people who have symptoms of COVID-19.
COVID-19 tests in Australia are FREE for tourists, visitors, and residents.
Find out where to get tested for COVID-19 where you live.
GP Respiratory Clinics
For people in Northern Queensland who have cold or flu symptoms or think they may have COVID-19, there are five respiratory clinics open for testing in Cairns, Mackay, Townsville, the Whitsundays, and Charters Towers.
The clinics are free for everyone, even if you do not have a Medicare card.
Find out more about GP Respiratory Clinics.