Position description

A wonderful opportunity is now present for a Medical Admin worker who is passionate about helping others make positive changes in their lives to join our supportive team. This position would suit someone that thrives in a busy environment with exciting and rewarding challenges ahead. Each day will look different however this position will include but not limited to:

• available 30+ hours a week on a rotating roster (may include weekends)
• being the first point of contact for all our medical companies and candidates (in-person, call, and email)
• giving patients the quality care associated with Cairns GP Medical Centre
• assisting patients to make and amend bookings, general preparation, and billing information relating to the procedure
• assisting with booking medical assessments 
• developing and growing the medical team – training and supervising staff in pre-employment medical
• liaising/coordinating with companies and health professionals
• outreach to new companies, health professionals, and service providers
• developing and implementing policies, procedures, and standards for medical and administrative staff.

Knowledge and experience

• Previous medical receptionist (highly desirable).
• Knowledge of pre-employment/occupational medicals (highly desirable).
• Previous experience with training new staff (highly desirable).
• Ability to manage high-volume calls.
• Demonstrated initiative and willingness to learn.
• Excellent interpersonal and communication skills.
• Knowledge of Best Practice (highly desirable).
• Ability to work autonomously and in a team environment.

If you have any questions about this position, please contact Practice Manager Lauren D’Arcy at manager@cairnsgp.com.au.