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The Indigenous Health Project Officer (IHPO) will be responsible for assisting in the delivery of Integrated Team Care (ITC) within the Department of Health’s Integrated Team Care Program implementation guidelines. <br/><br/>The role can be located in NQPHN's Townsville or Mackay office.
Northern Queensland PHN
Townsville or Mackay
Full time
NQPHN Human Resources
recruitment@nqphn.com.au
(07) 4034 0300
NQPHN vacancies
First Name
Human
Last Name
Resources
Phone Number
(07) 4034 0300
Email Address
recruitment@nqphn.com.au
Closing date
Job Description

About us

Northern Queensland Primary Health Network (NQPHN) is one of 31 regionalised and independent PHNs established nationally by the Commonwealth Department of Health to provide local communities with better access to improved primary healthcare services.

The NQPHN region extends from Moranbah in the south, up to the Torres Strait in the north, and west to Croydon and Kowanyama.

NQPHN aims to improve health outcomes for all residents by supporting, investing in, and working collaboratively with local Hospital and Health Services, the primary healthcare sector, local government areas (LGAs), other health organisations, and the wider community.

Find out more about NQPHN at www.nqphn.com.au 

The role

The Northern Queensland Primary Health Network (NQPHN) Indigenous Health Project Officer (IHPO) will be responsible for assisting in the delivery of Integrated Team Care (ITC) within the Department of Health’s Integrated Team Care Program implementation guidelines.

The purpose of the IHPO role is to improve access for Aboriginal and Torres Strait Islander people to mainstream primary health services, general practices and allied health services within Aboriginal Community Controlled Health Organisations (ACCHOs) catchment areas. The IHPO will also work closely with the Integrated Team Care Coordinators and Outreach Workers to deliver culturally competent health care services, establish stakeholder relationships and service linkages to improve health outcomes for Aboriginal and Torres Strait Islander peoples.

These IHPO position will be working and supporting ACCHOs, mainstream services such as Hospital and Health Services, allied health, and general practice throughout rural and remote communities, with the aim of improving access to and achieving better health outcomes for Aboriginal and Torres Strait Islander peoples within the NQPHN region.

The successful candidate

  • It is essential that the person who holds this position be an Aboriginal and/or Torres Strait Islander person and is therefore a genuine occupational requirement under section 25, 104 and 105 of the Anti-Discrimination Act 1991 (Qld).
  • Minimum Certificate IV or Diploma in a health-related discipline and two-three years experience in a similar role.
  • Demonstrated ability to engage with ACCHOs, Hospital and Health Services, mainstream general practice, as well as allied health services in the community.
  • Good written communication skills, with demonstrated experience in agenda preparation, minute taking, and correspondence preparation.
  • Demonstrated ability to maintain discretion and confidentiality with regard to sensitive information.
  • Good knowledge of Microsoft Office suite and the ability to become proficient in other software programs as required.
  • Well-developed organisational and problem-solving skills.
  • A high level of attention to detail.

If you are looking for the opportunity to be part of a passionate and driven team and contribute to achieving our mission of ‘Northern Queenslanders live happier, healthier, longer lives,’ we’d love to hear from you.

NQPHN aims to be an employer of choice for Indigenous Australians, and it is essential that the person who holds this position be an Aboriginal or Torres Strait Islander person.

For further information on this position click the below links.

Your application should include:

  • Cover letter.
  • Response to the Key Selection Criteria (no more than two pages).
  • Your resume.

To submit an application for this position, please send your application to recruitment@nqphn.com.au

Applications close Monday 18 July 2022 at 5pm.

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Download the position description

NQPHN is looking for an IT Support and Implementation Officer to join the team in Cairns.
Northern Queensland PHN
Levels 2-3, 36 Shields Street, Cairns, Qld 4870
Full time
NQPHN Human Resources
recruitment@nqphn.com.au
(07) 4034 0300
NQPHN vacancies
First Name
Jade
Last Name
Mills
Phone Number
(07) 4034 0313
Email Address
jade.mills@nqphn.com.au
Closing date
Job Description

Reporting to the Information Systems Manager, the experienced and skilled IT Support and Implementation Officer will coordinate the provision of Information Technology (IT) support and services to maintain and develop IT systems and networks within NQPHN. 

You will perform both technical and administrative tasks, and be the primary liaison point between NQPHN and contracted IT service providers in order to ensure reliable, secure, and efficient functioning of computers, network, software, cloud services, and telecom systems.

You will assist the Information Systems Manager in informing and advising management and the wider organisation regarding IT related issues, and assist in the development of procedures, standards, and solutions to business needs.

The successful candidate will be able to:

  • provide level 1 and level 2 help desk technical support to NQPHN staff
  • configure and structure internal facing information services including intranet and file systems
  • provide advice and training for staff and managers regarding the use of technology and the application of IT standards
  • support and assist in configuration and development of simple instructions regarding email, device management, tele and video conferencing
  • liaise and coordinate with IT service providers responsible for delivery of level 3 help desk, support, and IT projects to provide timely and effective resolution of issues and completion of goals
  • support the implementation and application of IT policies and standards
  • maintain IT asset and license register
  • monitor and ensure reliable operations of backups, security scans etc.
  • maintain up to date current state documentation of IT systems
  • apply sound change management practices to all updates and system enhancements
  • contribute to the development of policy, standards, procedure, and plans for NQPHN IT systems and their use
  • provide advice, recommendations, and assistance to management and the wider organisation in finding technology solutions for business needs.

If you are looking for the opportunity to be part of a passionate and driven team and contribute to achieving our mission of ‘Northern Queenslanders live happier, healthier, longer lives,’ we’d love to hear from you.

NQPHN aims to be an employer of choice for Indigenous Australians, and we encourage Aboriginal and Torres Strait Islander people to apply for this role.

Your application should include:

  • Cover letter and response to the Key Selection Criteria (no more than two pages).
  • Your resume.

To submit an application for this position, please send your application to recruitment@nqphn.com.au  

Applications close Friday 15 July 2022 at 5pm.