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Focus on the patient experience – creating great places to receive care
Posted
Wednesday 13 November 2024
|
Studer Group Australia
This two-hour online workshop is tailored specifically for leaders in the healthcare profession and will cover the following topics:
- Building trust and improving the experience for patients and their carers
- Creating an environment that is a better place to provide and receive care
- Improving the quality and safety of care for your patients
- Implement practical tools focused on the 3 P’s – People, Processes and Place
- Decrease complaints and build consistency in the patient experience.
This online workshop will include:
- Handouts
- Keynotes, discussions and practical tools
- Live chat opportunities to ask questions and share experiences
- Earn 2 CPD points.