Amaroo Medical is a private practice in Mareeba servicing Tenant general practitioners (GPs), allied health, and visiting specialists.

Tasks and responsibilities

• Provide in-person and telephone reception in a pleasant and consistent manner – greet patients, record arrival, inform of delays, and triage.
• Make patient appointments and accurately record details.
• Handle incoming calls and message taking in timely and competent fashion.
• Perform all secretarial work - such as mail, faxes, email, filing, scanning, and photocopying.
• Issue invoices and receipts.
• Process Medicare, WorkCover, Insurance accounts for billing purposes.
• Prepare and reconcile banking.

Qualifications and experience

• Minimum of two years’ experience in a receptionist/clerical worker/customer service role.
• Secretarial skills.
• Computer literacy and competency with Microsoft Word and Excel.
• Current First Aid Certificate (or willing to obtain one).
• Possession of current driver’s licence.
• Effective interpersonal and communication skills.
• Ability to work unsupervised and as part of a team.

RN Community Care 

• Flexible work hours (no nights or weekends)
• Autonomous clinical role
• Supportive and inclusive team culture
• Award wage with access to salary packaging 

About the role

Reporting to the CEO, you will be responsible for ensuring the delivery of high quality person-centered clinical services that facilitate positive health and well-being outcomes.

Key responsibilities include:

• client care (wound management, continence and catheter care, medication management)
• assessment, care planning, and review
• risk management
• client and staff support and education
• managing complaints and feedback
• conducting audits and evaluating improvements
• ensuring clinical documentation is up to date
• overseeing policies and guidelines in collaboration with the CEO.

Requirements you hold

• AHPRA Registration
• National Police Check
• First Aid and CPR Certification
• Queensland Driver’s License
• Experience in an aged care or community environment (preferred)
• Understanding and knowledge of clinical governance and quality management systems (or willingness to learn)

Personal qualities/competencies

• Person-centered approach that respects the independence and rights of older adults.
• Strong assessment skills for developing individualised care plans.
• Excellent verbal and written communication skills for effective interaction with clients and healthcare professionals.
• Cultural awareness and the ability to work with diverse populations.
• Solution-focused mindset with strong self-management skills.
• High attention to detail.
• Ability to work independently and collaboratively.

How to apply

Please email your resume and a brief cover letter explaining how you meet the required qualities and competencies to ceo@micare.org.au

For a copy of the position description or a confidential conversation about the role, please contact Helen Mowat on (07) 4758 1506. All applications must be received by close of business, Friday 1 November 2024.