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Head to Health is a new approach to supporting people with their mental health and social and emotional wellbeing. Head to Health centres provide a welcoming, low stigma, soft entry point for people who are experiencing distress or crisis, including people with mental health concerns that are too complex for many current primary healthcare services but who are not eligible for, or need more timely care than that available from, Queensland Health community mental health services.
Head to Health sites offer immediate support, without the need for a referral or appointment. They also provide short and medium-term episodes of care, and service navigation to connect people to ongoing services. You can find more information about Head to Health here.
Cairns Head to Health has been funded by the Commonwealth and Queensland Governments through the National Mental Health and Suicide Prevention Agreement and Bi-Lateral PHN Program. This service is being commissioned by NQPHN in partnership with Cairns and Hinterland Hospital and Health Service.
Cairns Head to Health will deliver a new approach to supporting individuals with their mental health, social, and emotional wellbeing needs. As one lived experience representative put it, through ‘wobbly life moments.’ The centre will offer a welcoming, low-stigma, and soft entry point for individuals experiencing distress, crisis, or other mental health challenges. Support will be immediate, with no need for a referral or appointment.
Cairns Head to Health has been through a comprehensive co-design phase between July 2023 and February 2024. A detailed summary of this work can be found here.
Townsville Head to Health is a service that connects adults who are experiencing high levels of distress and seeking help with local mental health and wellbeing support services.
The service provides a welcoming, safe, and inclusive space, embracing a ‘no wrong door’ approach. It assists people to receive the right support, in the right place, at the right time for both their immediate needs and in establishing connections for ongoing support.
NQPHN is proud to be working with Neami National, the lead agency for the Townsville Head to Health service. In partnership with NQPHN and others, Neami National co-designed a local service model to ensure the service is accessible to the people of Townsville and is connected with other local services.
Neami National also provides the national Head to Health phone service in the North Queensland region.
Find out more and get in touch with Head to Health
- You can visit Townsville Head to Health at 32 Walker Street, Townsville, and contact the service on (07) 4766 8444.
- Townsville Head to Health is open seven days a week and provides extended hours to improve accessibility for the community.
- Visit the Townsville Head to Health website for more information.
- You can also call the national Head to Health phone service on 1800 595 212 from Monday to Friday.
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