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State Webinar – Update for general practice #7

Posted Saturday 22 June 2024 | Queensland PHNs

Hosted by the Queensland PHNs

Register now for the upcoming webinar

Thursday, 26 May 2022 at 6:30pm

Topic: Queensland's CALD COVID response: Let's get it right in practice

Facilitator: Dr Jon Harper, GP Liaison Officer, Central Queensland, Wide Bay, Sunshine Coast PHN.


  • Dr Rachel Claydon (GP)
  • Meryl Jones (Refugee Health Nurse)
  • Grace Edward (Community Representative)

GPs and general practice staff are invited to join us for a facilitated hypothetical, exploring the challenges that people from culturally and linguistically diverse (CALD) communities, including refugees and migrant workers, are facing during the pandemic.

With support from the Refugee Health Network Queensland and Queensland Health, we'll follow the COVID journey of two patients from both urban and regional areas. The hypothetical will address:

  • The challenges that face CALD individuals and communities when accessing healthcare, such as language barriers, cultural differences, transport and travel, or health literacy 
  • How to record immunisation status and claim vaccination payment for non-Medicare card holders 
  • Tools and resources that GPs, nurses and practice managers can use when treating patients who require translation and interpretation services 
  • Lived experience input from CALD community members to help practices engage more effectively with a broader group of patients 
  • The unique needs of CALD patients in urban and regional/remote communities. 

There will also be an opportunity to submit questions in advance. 

Please email your questions to for discussion on the night (time permitting). 

Last updated: Sunday 22 May 2022