Amaroo Medical is a private practice in Mareeba servicing Tenant general practitioners (GPs), allied health, and visiting specialists.

Tasks and responsibilities

• Provide in-person and telephone reception in a pleasant and consistent manner – greet patients, record arrival, inform of delays, and triage.
• Make patient appointments and accurately record details.
• Handle incoming calls and message taking in timely and competent fashion.
• Perform all secretarial work - such as mail, faxes, email, filing, scanning, and photocopying.
• Issue invoices and receipts.
• Process Medicare, WorkCover, Insurance accounts for billing purposes.
• Prepare and reconcile banking.

Qualifications and experience

• Minimum of two years’ experience in a receptionist/clerical worker/customer service role.
• Secretarial skills.
• Computer literacy and competency with Microsoft Word and Excel.
• Current First Aid Certificate (or willing to obtain one).
• Possession of current driver’s licence.
• Effective interpersonal and communication skills.
• Ability to work unsupervised and as part of a team.