Contribute to better health outcomes and experiences for all patients and consumers, and improved value and sustainability in the health system by leading and coordinating national improvements in the safety and quality of health care.
An initiative to enable clinicians, consumers, and healthcare stakeholders to start important conversations about tests, treatments, and procedures where evidence shows they provide no benefit, or in some cases, lead to harm.
The national peak body representing the interests of Australian healthcare consumers to achieve safe, quality, timely healthcare for all Australians, supported by accessible health information and systems.
The peak organisation representing the interests of health consumers and carers in Queensland, committed to a health system which delivers quality and safe health services and values the voice of consumers in how health services are designed and delivered.
A peak consumer health advocacy non-government organisation listening to the voices and experiences of everyday people to help shape policy decisions and service delivery in the health system.
Provider of reliable information about pathology testing that is accurate, authoritative, and independent of commercial or political influences.
Online summary of patient's key health information.
An independent, not-for-profit, consumer-centred organisation delivering evidence-based interventions to improve practice and healthcare decision-making, and products and solutions for clinical improvement, knowledge transfer, and health insights.
An independent statutory body and the one place all Queenslanders should go if they have a complaint about a health service provider or a health service provided to them, a family member, or someone in their care.
GoShare Healthcare is an online tool that makes it easy for primary care providers to send personalised, timely health literacy resources to consumers. Their bundles are customisable, meaning you can send patients health resources tailored to their individual needs. Bundles can also be scheduled to be sent automatically over time.
NQPHN encourages the use of GoShare Healthcare to improve patient engagement, build health literacy and allow patients to manage their own health outcomes.
Learn more about or register for GoShare Healthcare here.
GoShare Plus integrates GoShare Healthcare, CAT4 and Topbar to enable primary care providers to deliver health promotion campaigns easily and in an engaging way. The service uses patient data to identify needs and then deliver tailored information packages to a particular cohort.
- Australian Commission on Safety and Quality in Health Care Health Literacy: Taking action to improve safety and quality
- Australian Commission on Safety and Quality in Health Care National Statement on Health Literacy
- Choosing Wisely Hospital implementation toolkit
- Choosing Wisely Resources for health professionals
- Health Consumers Queensland A Guide for Health Staff Partnering with Consumers
- Health Consumers Queensland Consumer and Community Engagement Framework
- Australian Commission on Safety and Quality in Health Care Australian Charter of Healthcare Rights
- Australian Commission on Safety and Quality in Health Care Accreditation of health services in Australia
- Australian Commission on Safety and Quality in Health Care Introduction to the NSQHS Standards
- healthdirect Facts or Fiction? Health information online
- Office of the Health Ombudsman Effective communication in healthcare
- Office of the Health Ombudsman Managing a health service complaint
GoShare Healthcare is an online tool that makes it easy for primary care providers to send personalised, timely health literacy resources to consumers. Their bundles are customisable, meaning you can send patients health resources tailored to their individual needs. Bundles can also be scheduled to be sent automatically over time.
NQPHN encourages the use of GoShare Healthcare to improve patient engagement, build health literacy and allow patients to manage their own health outcomes.
Learn more about or register for GoShare Healthcare here.
GoShare Plus integrates GoShare Healthcare, CAT4 and Topbar to enable primary care providers to deliver health promotion campaigns easily and in an engaging way. The service uses patient data to identify needs and then deliver tailored information packages to a particular cohort.